Community Shop Manager
Job Description
Job title: Community Shop Manager
Company: Douglas Macmillan Hospice
Job description: We have a career in store for you – An exciting opportunity has arisen at our Cheadle Shop for a Community Shop Manager to lead our shop team of two dedicated colleagues and seven volunteers.
Dougie Mac operates over 20 community shops across Stoke on Trent and North Staffordshire as well as having a recycling centre, warehouse and an online offering via eBay. Collectively our retail operation generates over £5 ½ million each year to help fund Dougie Mac’s hospice care services.
We’re looking for someone who would thrive from working in a fast-paced environment, motivated by the knowledge that their hard work makes a difference. Our Shop Managers are proactive, driven and commercially aware individuals who enjoy engaging and inspiring a small team of staff and volunteers with the aim to deliver excellent customer service and to achieve the shop annual income budget.
Every shop, every team, every town and every day is different. Each of our shops have their own charm and personality. If you would like to be in a role where you’ll be responsible for the effective running of your store and where your creativity and local knowledge is valued, then we’d love to hear from you.
Our Community Shop Manager will need:
- Experience of managing/supervising a team of people in a busy retail environment
- Knowledge of payment handling and EPOS till operations
- Personable skills to inspire and motivate a team of shop staff and volunteers
- The ability to work towards income targets and to motivate others to achieve those targets
- Working knowledge of what makes excellent customer service
- Creativity skills with commercial awareness
- Visual merchandising skills
- An awareness of the price, value and worth of items
- Good standard of numeracy, literacy and IT skills
- Strong organisational and time management skills to work in a fast-paced environment
- Pride and high presentation to uphold excellent housekeeping standard
Salary: £23,986 to £25,000
Hours: 40 hours a week (5 days across 6 days – Mon-Sat)
Applications close on 14th February 2024
Interviews are planned for Friday 1st March 2024
This role will require a DBS which will be processed and paid for by the hospice.
We reserve the right to close this vacancy and interview early, in the event of a large number of applications.
For more information, please contact Pat Kilgallon-Birch on 07717 290365 or
Job Description & Person Specification are attached below – Please note, our shortlisting process is based on these documents.
In accordance with our safer recruitment policy CV’s alone will not be accepted. We are strongly committed to the Safeguarding of our adults and children.
At Dougie Mac we are recruiting employees to join our rapidly growing team. We currently have over 400 employees who work together to provide exceptional care and support to patients and their families in North Staffordshire and Stoke-on-Trent.
To find out more information .
Douglas Macmillan Hospice
Barlaston Road
Stoke-on-Trent
ST3 3NZ
Email:
Tel:
Expected salary: £23986 – 25000 per year
Location: Stoke-on-Trent
