Content Designer – Nomensa, Strategic Experience Design Agency

Job Description

Job title: Content Designer – Nomensa, Strategic Experience Design Agency

Company: Nomensa

Job description: Role: Content DesignerLocation: BristolHybrid working: YesContent design at NomensaWe’re looking for a content designer to join our team of caring, ambitious and curious content specialists. It’s an exciting time to be part of the content design team as we develop our services and how we work.You’ll develop your content skills through working with public and private sector clients on long and short-term projects. Recent work includes:

• Working as part of team to redesign a service to search and apply for jobs for a government department
• Reviewing content for best practice for a utility company
• Working with designers and developers to create a new website for an ambulance service
• Conducting a content audit and updating content for an exam board

Beyond the support of the content design team, you’ll work alongside and learn from other user-centred design experts including user researchers, accessibility consultants, interaction designers and service designers.About NomensaNomensa is a strategic experience design agency based in Bristol, London, and Amsterdam. Combining our experience in psychology, interaction design and technology, we create world class digital experiences.We work closely with our extensive range of clients across multiple and diverse sectors to design award winning inclusive digital experiences that help millions of people. From blue chips to start-ups, from Deliveroo to the NHS, whatever the sector, we deliver experience excellence.We are part of the Sideshow Group, a global community of digital and marketing agencies with an ambitious growth agenda. We get to collaborate, share knowledge and learn. This means potential for all sorts of future development opportunities and variety of work across the group.We hybrid work so you get to come together in the office to collaborate and connect, as well as have some working from home time if that’s your preference. We also have other patterns support work/life balance (for example, part-time contracts, nomad working, sabbaticals etc).RequirementsWhat you’ll be doing

• Work with other user centred design specialists to create products, services and experiences that meet user needs and business objectives
• Create clear and engaging content that meets user needs
• Work on content for different formats such as services, guides and forms
• Work with other content designers on complex content projects such as content migrations and content strategies
• Use different approaches depending on the needs of the project, including working to Government Digital Service Standards and agile working
• Present your work and explain your decisions to different people
• Support research activities, for example, observing user interviews

What we’re looking for

• Ensuring all content is clear, accurate, meets user needs and adheres to brand tone of voice and house style
• Making complex language and processes easy to understand
• Using data, research or strategy to inform content decisions
• Taking ownership of content parts of projects such as writing, audits and reviews
• Working as part of a team

BenefitsOur benefits for UK employees include:

• Time to recharge: 25 days holiday (rising to 30 with length of service), your birthday off, holiday exchange scheme (up to 5 days), Summer Fridays (early finish)
• Health and wellbeing: BUPA cashback scheme, BUPA medical insurance (with service), 24/7 Employee Assistance Programme. cycle to work scheme, mental health first aiders
• Financial wellbeing: competitive salaries, company pension contribution, , life insurance, financial wellbeing service, employee discount scheme
• Life beyond work: time off for charity work, involvement in our employee groups on equality, diversity and inclusion (ED&I), mental health, and the environment, and regular socials and fun events arranged by our chief happiness officers!

Application processClosing date for applications: 26th February 2024 (this may be sooner due to high volume of applications)Send us your CV and cover letter. It’s not always obvious how you’ve worked from just your job title, so it’s helpful if you can capture this in your application.Applicants will be shortlisted and selected for a short call with our talent acquisition specialist. You’ll talk experience, ambitions and salary. From there the interview process will consist of two stages.If you’re excited about working for us but don’t have all the relevant skills, we would still love to hear from you. You may have relevant experience or transferable skills. We are all the better because of the many diverse backgrounds our employees have so don’t let not ticking every box hold you back, give it a go!Interview adjustmentsWe do everything possible to create the best experience for candidates. We appreciate interviews can be challenging, so, please let us know if any adjustments will make you more comfortable or confident. For example, provide extra time or flexibility on assessments, have a chaperone on the interview, supply questions up front, or anything else that might help your application.Our talent acquisition specialist Corrie (clloyd@nomensa.com) can help with any questions during the recruitment process.Nomensa is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Expected salary:

Location: Bristol Area

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