Customer Service/ Warehouse Apprenticeship

Job Description

Job title: Customer Service/ Warehouse Apprenticeship

Company: Travis Perkins

Job description: Joining our friendly and hardworking team as a Customer Service / Warehouse Assistant, you’ll be on the front line dealing with orders, deliveries and stock coming in and out of the business. As part of the branch team, you will play a vital role in our continued success, providing a first class service.

*Applications currently open to candidates aged 18+

What will I be doing?

You’ll be based in our Warehouse, not one day is the same here at BSS, here are a few pointers:

Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service – the key thing is to be helpful and friendly at all times, you will likely get to know our customers on a first name basis.

You will be based in our Warehouse, processing our customer orders, loading and unloading customer and company vehicles.

Getting stock ready to be collected and delivered.

Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, this means maintaining a tidy and safe working environment.

Who we are?

We’ve been around a long time and know a thing or two about our sector. Today, we’re the UK’s market-leading distributor of pipeline and heating solutions and are well known for our innovative approach. We’re part of the Travis Perkins Group, recognised as one of the UK’s top employers. That’s why the first thing you’ll notice at BSS is the way everyone pulls together. As soon as you walk through the door, you’ll be welcomed by down to earth people, who are proud of what they do with a determination to succeed and a passion for being the best we can be. It’s the people in the business that are the cornerstone of our success. Work with us and you’ll be joining a valued team where ideas, opinions and contributions matter.

For this role you will be joining the team in BSS Swindon. This is a well established team of 7 and a competitive branch where they deal with a lot of customers in a day.

Joining this team you will be placed in a fast paced environment and will be at the forefront of our business with this customer facing role. With 2 vehicles and a full hire you will be kept busy and at your paces.The team is very friendly and has over 100 years of experience between the staff members in the team, however a few members with little to none who have been taken under their wing. They strive to make sure their service is the best in town. With a lot of local competition we are looking for somebody who can bring enthusiasm and drive to our warehouse team to make the branch complete. With our very close knit team and loyal customer base this would be the perfect opportunity for someone to get their foot in the door.

Experience is not necessary if you have the right attitude towards our branch culture and safety!!

You’ll find opportunities and benefits that make a career rewarding and worthwhile. It’s no coincidence that our average length of service is 10 years. It’s because we do all we can to make BSS a great place to work.

How will we support you?

Right from the start of your career with us, you’ll be supported in your development. You’ll join our Level 2 Trade Supplier course, a 12 month Apprenticeship that will give you tools to be successful in your role. Over your apprenticeship, you’ll explore our safety culture, the products we sell, the services we provide and understand more about our customers.

Through 1:1 coaching and mentoring, you’ve got a fantastic support network that will support you, not only through the apprenticeship programme, but your day to day development.

Over the year, you will build the foundations for your future career as well as gaining a nationally recognised qualification. With apprenticeships covering 90% of our roles, there’s also multiple development opportunities to fast track your career within our Group.

Our Apprenticeships are award winning. In 2022, we were voted as the 11th best employer of Apprentices by [1] Rate My Apprenticeship and 33rd best employer of Apprentices by the [2] Department of Education.

Once your development programme is completed you will remain a valued member of the team.

Not only will you gain a qualification off the back of this programme, but Travis Perkins have a tonne of benefits too:

22 days annual leave, pension, bonus and staff discount (Including 20% off at Toolstation!)

Discounts at various retailers including Currys, Tesco, Boots, John Lewis + many more!

BSS is part of the Travis Perkins plc group. Our group has a number of different businesses under its umbrella meaning plenty of opportunity for internal movement and progression, it’s strongly encouraged here

Sociable working hours
I hope that you’re as excited about this role as I am, and that my first hand experience has provided a small insight into what we do here. Apply today, you won’t regret it!

We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves.

You be you, it makes us, us.

Expected salary:

Location: Swindon

Job date: Sun, 07 Jan 2024 07:14:59 GMT

Apply for the job now!