Customer Support Executive

Job Description

Job title: Customer Support Executive

Company: The Recruitment Group

Job description: We are delighted to be working collaboratively with a growing and innovative business in Kidlington, looking to add a Customer Support Executive to their team.
Our client has offices internationally, and looking for an enthusiastic and professional individual to join.

This is a full-time office-based position, working Monday to Friday. Free parking is available at the office in Kidlington.

Responsibilities will include:
– Assisting with customer queries or complaints, ensuring to offer exceptional service with each individual
– Being the first point of contact for customers via email, phone and live chat
– Record customer conversations and follow-up where necessary
– Learn the business’ products and upsell or cross sell where necessary
– Liaise with other departments in the business to ensure the customer receives orders timely

We are looking for a candidate with at least 1 years’ experience in a Customer Service role in an office environment. If you have a Bachelor’s degree or equivalent, this would be advantageous.

If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement.
For more information and to apply, get in touch with our Oxford branch or click ‘Apply Now’ to submit your application.
We wish you the best of luck in your job search!

Expected salary: £24000 per year

Location: Kidlington, Oxfordshire

Job date: Fri, 08 Dec 2023 23:19:43 GMT

Apply for the job now!