Customer Support / Sales Administrator
Job Description
Job title: Customer Support / Sales Administrator
Company: KPI Recruiting
Job description: Customer Support/Sales AdministratorMiddlewichUp to £26,000 DOEPermanent PositionWorking for a well established organisation based in Middlewich that have worked with customers for over 50 years to provide an innovative range of products and services. Currently recruiting an experienced Customer support / Sales administrator to join the team of 7 where you will be involved in producing quotes, processing orders, upselling products and services and resolving customer queries. This is a great opportunity for someone who is pro-active in their approach, has excellent communication skills and the ability to build positive customer service experiences.Duties:
- Ensuring customers receive the best possible service at all times
- Produce quotes, process customer orders and take payments
- Upselling of products and services
- Providing a timely and efficient response to incoming communication, demonstrating professionalism and confidence in your resolution
- Communicate with internal and internal stakeholders as all levels, building and maintaining strong relationship
- Assisting with answering and distributing telephone calls
- Managing customer queries and complaints
Skills:
- Previous customer service/administration experience
- Pro-active approach
- Excellent communication skills both written and verbal
- Ability to investigate and resolve queries
- Ability to work in a fast-paced environment
- Excellent organisational skills and attention to detail
Benefits:
- Life insurance
- Health Insurance
- 22 days holiday plus bank holidays (rising with service)
- Pension scheme
- Wellness scheme
- Ongoing training opportunities
- Free onsite parking
Hours: Monday-Friday 35.5 hours per weekFor more information call Jodie on 01270 589943 or email your CV toINDCOM
Expected salary: £26000 per year
Location: Middlewich, Cheshire
