Development Support Assistant (Aftercare)
Job Description
Job title: Development Support Assistant (Aftercare)
Company: Paradigm Housing
Job description: Are you an experienced customer care administrator with a keen eye for detail, proficient in database management and Excel, and excellent communication skills? If so, we have an exciting opportunity for you!Join our dynamic Aftercare team where you’ll play a vital role in supporting the resolution of customer issues once they move into their new home. With a team-oriented approach and a strong work ethic, you’ll have the chance to deliver exceptional customer care and make a real difference in our customers’ lives.As a valued member of our team, your responsibilities will include providing efficient administration support, managing documents and data, and ensuring accuracy in our systems to facilitate seamless operations. You’ll not only put your admin and customer service skills to great use but also gain valuable insights into the housing and property sector.This is a Part-Time position, working 20 Hours per week (ideally over 5 days but at a minimum over 4 days).Further informationFor the full job description and person specification for the role please see the attachment at the bottom of this page. Should you have any queries about this vacancy please email and we will respond as soon as possible.As part of our application process, we ask for a covering statement and CV so we can assess your application against our essential and desired criteria as set out in the job description and person specification. Please include in your covering statement how you meet the criteria so we can see how well you match our requirements and give your application the consideration it deserves.Thank you for your interest in Paradigm Housing Group thus far.Shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification found in the job description. We reserve the right to close this role earlier than the published date should a suitable candidate be identified.We are Paradigm Housing Group.We manage more than 15,000 homes across the South East.We know that house prices in the areas where we work are high, both to buy and rent. We want to help more people have a safe and sustainable home that they can afford.As a charity, the money we make goes into building new homes and providing an excellent service for residents.Email:
Expected salary: £16223 per year
Location: High Wycombe, Buckinghamshire
