Digital Account Manager – eCommerce Digital Marketing Agency

Job Description

Job title: Digital Account Manager – eCommerce Digital Marketing Agency

Company: Cranberry Panda

Job description: Cranberry Panda has partnered exclusively with a growing Digital Marketing Agency in Central London to help them hire for a Digital Account Manager.

About the Company

This award-winning Digital Marketing agency has been around for over 10 years and is the #1 agency of choice in Europe for Retail & eCommerce brands. They work with industry leaders & clients across Fashion, Beauty, Luxury, Lifestyle and FMCG – acting as an extension of their in-house teams and helping brands achieve their business goals.

They are a small but growing team in London (circa 30 people), with international offices and a client base across the UK, Europe, US & Australia with opportunities to travel & work abroad. They have a fantastic culture with many employees choosing to stay for 5-10 years due to the collaborative work culture, huge amount of training, career development, progression opportunities & passion for ecommerce at the core.

About the Role:

• Creative & strategic management of key accounts, ensuring an outstanding client experience.
• Growing new and existing accounts by developing and maintaining strong client relationships.
• Advise and make recommendations to clients on how to achieve their business objectives.
• Defining detailed technical requirements, before developing campaign and project delivery plans.
• Delivering campaigns across multiple channels, including websites, social, PPC, organic search and email.
• Monitoring budgets and preparing detailed monthly reports.
• Regular calls and meetings with clients to report back on performance.
• Researching and analysing data to get to meaningful observations and recommendations.
• Coordinate with agency colleagues and external partners to plan and brief work, take note of their ideas etc.

About You:

• +2 years experience working in account management
• Agency or client side experience
• Strong understanding of digital marketing channels – PPC, Paid Social, SEO, CRM etc.
• Strategic thinker – ability to see the bigger picture and how different channels work together
• Ability to work in a fast-paced environment
• Ability to manage multiple brands at any one time
• Strong project management and organisation skills
• Strong reporting & analysis skills – Google Analytics
• Confident communicator and good presentation skills

Benefits:

• Regular salary reviews and transparent salary culture
• Flexible working – office/WFH with flexi hours
• Over 30 days annual leave + bank holidays
• Annual competitions to win month-long international trips
• Summer Fridays – early finish during June, July & August
• Extensive training & development – PD Budget, skills coach, annual career workshops
• Career Progression opportunities with all current management team having started as Juniors
• Central London office with rooftop and access to meeting rooms/hotdesking across London
• Regular visits to clients across Europe
• Laptop, Mobile Phone and home office set-up
• 2 afternoons each week of “no meeting time” to support mental health
• Lots of fun activities. Monthly team events and weekly sports team.
• Perkbox Membership

Apply now if you are interested or send your cv to laura@cranberrypanda.co.uk

Expected salary: £32000 – 40000 per year

Location: London

Job date: Thu, 04 Jan 2024 04:04:00 GMT

Apply for the job now!