Digital Marketing Senior Manager

Job Description

Job title: Digital Marketing Senior Manager

Company: Vertex Pharmaceuticals

Job description: Job Description

General Summary:

The Digital Marketing Senior Manager will be part of the Commercial team, primarily contributing to the development and implementation of a Multi-Channel marketing strategy for the specified brands or therapy areas in the target markets. The incumbent will contribute to key digital activities that allow Vertex to communicate the brand and portfolio messages to our target audience in a customized way. The incumbent, under guidance, will contribute to building the multi-channel approach from concept to completion to ensure that Vertex communicates effectively via various channels and meets business objectives. This position will work closely with business stakeholders in the International, Global and local teams to ensure that specific needs are identified and incorporated into various digital initiatives. This individual will report to the Digital Customer Engagement Lead. As the web product owner, the incumbent will be responsible for the strategy, delivery (supported by a development team) and management of all International websites and driving the delivery of new websites based on business requirements.

Key Duties and Responsibilities:

• Manage current and future commercial websites by setting content priorities, facilitating timely deployment, and partnering with agencies and IT to execute required tasks
• Be the first point of contact to provide support with web-related queries
• Lead all phases of digital production and User Acceptance Testing (UAT) of digital assets and campaigns
• Help establish and deliver the brand metrics and KPIs for digital components, as well as set analytics priorities for digital tactics
• Guide the business to develop vision and strategy around web campaign/commercial components
• Build understanding of customer preferences and drive suggestions for adapting campaign elements
• Builds and prioritizes capability roadmap with clear milestones, dependencies and ensures clear lines of communication with global platform development teams
• Aligns business priority decisions with IT, cross-functional teams, and other international & global stakeholders
• Platform Product Owners to understand implications of each other’s projects, and amend roadmap accordingly
• Support with building customer engagement plans that leverage digital tactics
• Establish collaborative and productive, professional relationships with key stakeholders, including commercial leads, North American and International digital marketers, IT teams, as well as creative and digital production agencies
• Drives and gathers business requirements to meet development timelines. Proactively identifies new improvements to platforms and incorporating subject matter expertise and user feedback
• Provide feedback to commercial teams on digital brand execution, sales experience with digital platforms, and opportunities for optimization of user experience
• Oversee budget and agency execution of digital tactics and manages agency partners to ensure budget is not exceeded and timely deliverables are executed
• Acts as a resource for team members with less experience

Knowledge and Skills:

• Experience with Pharma/ biotechnology Salesforce web products, preferably as a Product Owner
• Strong Digital execution experience in multichannel and/or omnichannel marketing
• Strategic thinker with demonstrated ability to execute ‘hands on’ while being innovative and flexible
• Understanding of Web & Mobile technologies
• Experience with product roadmaps development and influencing key stakeholders for buy in on business priorities
• Ability to work in a fast-paced, evolving environment; focus on multi-tasking, self-prioritized workload and time-management skills
• Ability and desire to understand the product needs of the future and influence all stakeholders to prioritize them
• Excellent communication and presentation skills with proven ability to explain complex information to others
• Proven ability to work with external business partners and vendors
• Able to develop rapport and credibility with key stakeholders and comfortable leading without authority across functions and geographies
• Demonstrated ability to work independently, and manage complex projects that require collaboration across functional and geographic areas
• Experience managing or leading more junior team members
• Broad understanding of pharma regulatory rules and regulations
• Experience in pharmaceutical marketing or commercial teams, or closely related field(s) (e.g., pharmaceutical sales, ad agency, etc.)
• Integrity and diversity mindset

Education and Experience:

• Bachelor’s degree in marketing, business, scientific area, or related field
• Typically requires relevant experience or the equivalent combination of education and experience

#LI-hyrid

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person’s race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com.

Expected salary:

Location: Paddington, West London

Job date: Wed, 20 Dec 2023 23:18:23 GMT

Apply for the job now!