Digital Product Owner
Job Description
Job title: Digital Product Owner
Company: Bupa
Job description: Job Description:Digital Product Owner – Fixed TermSalford Quays, Manchester / London / HybridUp to £46500 – £60K depending on experience + 10% bonusFixed Term 12 monthsFull time 37.5 hours per weekWe consider all types of flexibility wherever possible, including locations, hours and working patterns.The roleJoin a warm, friendly and hugely talented Digital team.It’s a brilliant opportunity for a customer-focused Digital Product Owner to join our agile team of multi-disciplined Agile Squads. You’ll be the key linchpin between our technical teams and our design teams to ensure we build customer focused digital experiences and customer journeys – via web and app.You’ll work with stakeholders to build and agree a roadmap and a product backlog for your digital product and be continually looking for new opportunities in the market and internally.Bupa is undergoing a huge digital transformation programme to transform into the most customer centric healthcare business in the world and you would be able to influence and shape that directly through the websites and apps that we build – right from the start!You’ll have experience of making decisions on product direction, an enthusiasm and respect for great products, no matter where they come from – and get excited creating them.What you’ll do
- Own key digital products and customer journeys, within a growing team of digital product owners.
- Build and maintain a roadmap and backlog for your product and understand how it links into the global digital roadmap.
- Understand stakeholder requirements and work with the technical and design teams to build frictionless digital customer journeys and products for customers.
- Research new tools and technologies to support our future capability roadmap.
- Support in the creation and execution of journey optimisations, including the process of insight, idea, user research, customer journey maps, develop wireframes & designs, copywriting, user testing, build & delivery.
- Understand customer behaviour, market trends and competitor landscape through insight and research.
- Record and track all plans; documenting progress, key wins, risks and issues, pushing forward to senior management where support is required.
You’ll bring
- Drive, energy and enthusiasm
- Very strong existing Digital Product Owner experience is essential
- Health Tech is preferable
- Deep understanding of – and passion for – product usability
- Sound grasp of user journeys and how to measure and improve them
- Natural curiosity and the desire to ask questions.
- A love for analytics, continually testing and questioning to find a better way
- A ‘collaborative diplomat’ approach, able to pull a team together and work with a wide range of skillsets.
- Experience working with technical teams to deliver products in an agile environment.
BenefitsOur benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.You’ll receive the following benefits and more:
- 25 days holiday per year, pro rata to your contract.
- Access to a range of services to support your physical and mental wellbeing
- Access to our confidential employee assistance
Why Bupa?We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.Time Type: Full timeJob Area: PR , Marketing & BrandLocations: Bupa Place
Expected salary: £46500 – 60000 per year
Location: Salford
