Director of Student Services and Wellbeing at University College Birmingham

January 28, 2024

Job Description

Salary Grade:

Fixed

This is an exciting opportunity to lead the Student Services and Wellbeing function at University College Birmingham as Director of Student Services and Wellbeing. You will be overseeing the development of a responsive and student focused support service, ensuring that it meets regulatory expectations, and that it continues to deliver an outstanding service to our students.

You will manage teams responsible for: health, wellbeing and counselling; safeguarding; student engagement; student finance advice and accommodation. These teams work across the full range of our provision, working with both further and higher education students.

You will have experience of managing support services in an educational environment, including experience of managing at least two of the teams in the Student Services and Wellbeing department. You’ll have a good understanding of the regulatory landscape in student services and wellbeing. Most importantly, you’ll have an empathy for the diverse student body that UCB serves, and an understanding of the challenges that some students face in participating in higher education.

Benefits:

  • Generous allocation of annual leave
    • 38 days’ paid leave per year
    • 12 Bank Holidays & Concessionary Days
  • Excellent Local Government Pension Scheme
    • Employer Contributions – 20.9%
  • Subsidised private healthcare provided by Aviva including a Digital GP Service.
  • Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support
  • Annual health MOTs with our Registered Nurse
  • Excellent staff development opportunities including professional qualification sponsorship
  • A variety of salary sacrifice schemes including car, technology and cycle.
  • Heavily-subsidised on-site car parking in central Birmingham
  • Hybrid working opportunities
  • Free on-site gym membership

Closing Date:

Friday 16 February 2024

Interview Dates:

TBC

How to apply:

Apply online or download an application pack at http://jobs.ucb.ac.uk/

Standard Information:

UCB is an equal opportunities employer.

University College Birmingham is proud to have been voted top in the International category in the prestigious 2023 Whatuni Student Choice Awards. We were also awarded silver in the University of the Year category. The awards are voted for and by students showcasing the incredible relationships we foster here at University College Birmingham between Staff and Students. We are TEF rated Silver, with a Good Ofsted rating. 

University College Birmingham has a unique collaborative partnership with the University of Warwick – Ranked ninth in the 2024 Guardian League Tables and 67th in the World QS University Rankings 2024.

You may need to obtain permission to work in the UK if you don’t already have the unrestricted right to work in any role. There are various types of visa which include the right to work. You can check if you need a UK visa using the Government’s online tool and find information about UK visa routes and the eligibility criteria that must be met for each route Work in the UK – GOV.UK (www.gov.uk). All staff are required to prove their right to work in the UK before they start work.

All applicants for employment at the University will be expected to undertake an Enhanced Check with the Disclosure and Barring Service prior to commencement.

All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.  


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