Discharge Lounge Coordinator
Job Description
Job title: Discharge Lounge Coordinator
Company: NHS
Job description: To provide a flexible resource to support senior ward and unit teams in the provision of services.Duties will include but are not limited to:Liaising with internal and external stakeholders on behalf of your manager, colleagues or members of their professional team.Working flexibly for the critical care teams, covering the work of colleagues during peak periods or absenceTo provide administrative support to the Deputy Head of Nursing for the daily sitrep and staffing meetings.Collecting, sorting and prioritising incoming mail to include e-mail management for the matron.Provision of professional and timely communication links between patients/ relatives and medical/ clinical staff to ensure channels of communication are efficient and effective at all times.Responsible for the dissemination of all relevant information to departments, external and internal users (e.g. dissemination of minutes, memos)Encouragement and collation of open and honest feedback formally and informally from patients and service users.Implementing and maintaining both manual and electronic filing systems and databases as required ensuring all documents are accurately and appropriately archived Organisation of maintenance repairs or reporting of faults.Main duties of the jobResponsible for ordering stationary and other equipment whilst monitoring and maintaining stock levelsWork in a person-centred way with all members of the healthcare teamWorking closely with the audit lead to conduct audits and input data accurately.About usWe are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is ‘great healthcare from great people’. Everything we do is guided by our values: ‘People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called ‘We care’. It’s about empowering frontline staff to lead improvements day-to-day. We’re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.Date posted27 September 2024Pay schemeAgenda for changeBandBand 3Salary£24,071 to £25,674 a year per annumContractPermanentWorking patternFull-time, Flexible workingReference number344-6562QEHJob locationsQEQMST PETERS ROADMARGATECT9 4ANJob descriptionJob responsibilitiesThe postholder will need to manage conflicting priorities.We confirm that the details of the above post as presented are correct. This is a description of the duties of the post as it is at present. This is not intended to be exhaustive. The job will be reviewed on a regular basis in order to ensure that the duties meet the requirements of the service and to make any necessary changes Job descriptionJob responsibilitiesThe postholder will need to manage conflicting priorities.We confirm that the details of the above post as presented are correct. This is a description of the duties of the post as it is at present. This is not intended to be exhaustive. The job will be reviewed on a regular basis in order to ensure that the duties meet the requirements of the service and to make any necessary changesPerson SpecificationQualificationsEssential
- Computer literate including intermediate Word and Excel and use of software packages. GCSE in Maths and English or Equivalent
Desirable
- Previous experience working within a busy administrative environment Base level of knowledge and an understanding of terms relating to the Critical Care Unit. Typing to 40 wpm minimum Experience of conducting surveys and audits as necessary to own work
SkillsEssential
- Experience of working for and within a team Advanced keyboard skills Ability to prioritise workload and meet deadlines Ability to communicate with, co-ordinate and liaise with a multidisciplinary team Ability to remain calm in a busy environment whilst working under pressure Able to make judgements involving facts or situations requiring some analysis Data entry, text processing, storage of data, numeracy, accuracy and attention to detail Excellent organisational skills Ability to use own initiative Adaptable Good interpersonal skills e.g. interact with colleagues and clients courteously
Desirable
- Previous experience working within a busy administrative environment Base level of knowledge and an understanding of terms relating to the Critical Care Unit. Typing to 40 wpm minimum Experience of conducting surveys and audits as necessary to own work
Person SpecificationQualificationsEssential
- Computer literate including intermediate Word and Excel and use of software packages. GCSE in Maths and English or Equivalent
Desirable
- Previous experience working within a busy administrative environment Base level of knowledge and an understanding of terms relating to the Critical Care Unit. Typing to 40 wpm minimum Experience of conducting surveys and audits as necessary to own work
SkillsEssential
- Experience of working for and within a team Advanced keyboard skills Ability to prioritise workload and meet deadlines Ability to communicate with, co-ordinate and liaise with a multidisciplinary team Ability to remain calm in a busy environment whilst working under pressure Able to make judgements involving facts or situations requiring some analysis Data entry, text processing, storage of data, numeracy, accuracy and attention to detail Excellent organisational skills Ability to use own initiative Adaptable Good interpersonal skills e.g. interact with colleagues and clients courteously
Desirable
- Previous experience working within a busy administrative environment Base level of knowledge and an understanding of terms relating to the Critical Care Unit. Typing to 40 wpm minimum Experience of conducting surveys and audits as necessary to own work
Expected salary: £24071 – 25674 per year
Location: Margate, Kent
