E-commerce Business Analyst – Online Marketplace team (German Speaking)

Job Description

Job title: E-commerce Business Analyst – Online Marketplace team (German Speaking)

Company: Dorling Kindersley

Job description: We’re looking for a passionate and hands-on E-commerce Business Analyst with innovative ideas and a commercial mindset to join DK’s global Online Marketplace team.

DK is the leading publisher in non-fiction illustrated works. We aim to move the world forward, one book at a time, by championing new thinking and creativity and putting the customer at the forefront of what we do.

The Online Marketplace team is at the forefront of driving online sales across the globe, a strategic growth pillar for DK. This is a centralised team responsible for SEO and paid advertising across the DK catalogues that collaborate with regional dedicated Account Management, Inventory and Marketing teams across core territories, including the US, UK and Germany.

We continuously strive to evolve our operating methods to ensure we can keep gaining e-commerce space on Amazon and beyond. Making data-driven decisions, understanding where we can grow market share even more effectively and how we can introduce new portfolios and markets are just some of the opportunities we’re looking into – if you’re motivated by this challenge, then come and join us!

You will actively business partner with the SEO and Performance Marketing team members within the Online Marketplace team to help analyse and interpret large datasets to uncover valuable learnings and trends related to customer behaviour. Bringing together key information to help uncover search insights, title and portfolio sales comparisons, category and competitor performance and the impact of our paid and organic campaigns.

You will also collaborate with members of the the Data & Analytics team to develop new and improved reporting tools to support your technical skills development and to provide relevant data infrastructure for the Online Marketplace team. Further, you will collaborate with other teams and stakeholders to understand and translate business needs through data analysis deep-dives and will identify opportunities for further growth online with the ability to confidently present findings and strategic opportunities to different audiences.

Key responsibilities include:

• A good understanding of Amazon’s reporting structures and the key metrics across organic, paid and inventory management
• Being the go-to person for technical, data and reporting questions for DK’s e-commerce space
• Ability to build digestible reports and present findings to a variety of different audiences, from senior leads to key stakeholders
• Managing and communicating reporting for weekly and monthly performance against targets and core KPIs
• Delivering analysis of our performance across multiple markets for key events and A/B tests and pairing our performance with a wider market context
• Utilising data to create business cases to allow the company to keep evolving best practices and improving our e-commerce business.
• Identify customer & e-commerce trends for business growth and collaborate with relevant stakeholders to deliver action plans according to analytics insights.
• Writing SQL and Python queries to access data directly from our databases
• Briefing in and being a key contact in larger data infrastructure development work to bring better efficiencies into the Online Marketplace team processes

This position will best suit someone with a highly analytical and strategic mindset who wants to shape and drive how we do things, questioning existing ways of working and actively seeking out opportunities to do things better. With experience in SQL and a clear communication style, both written and verbal, our ideal candidate will already have gained initial experience in relevant Business Analysis and /or e-commerce analytics and has experience working in cross functional and international teams.

Key Requirements:

• Strong analytical, problem-solving and project management skills
• Ability to work across multiple projects and to tight deadlines
• Business results-oriented
• Proven experience with SQL / Python
• Dashboard experience and data visualisation skills, for example, using Power BI
• Proven ability to take data and turn it into actionable insights
• English and German fluency
• An eye for detail and accuracy

This role is based in London. Visa sponsorship will be considered for international German-speaking candidates.

If you are interested, please submit your most recent CV and a cover letter describing what you think would be good for this role (limit 200 words.)
Closing date for applications: 21 January 2024

We have a range of benefits to reflect our commitment to our people, some of which are:

• 25 days paid holiday entitlement in year one, plus bank holidays
• Generous pension scheme
• Volunteering policy and charity matching
• Employee assistance programme
• Cycle to work scheme and discounted gym membership
• Flex Fridays

And we plant a tree for every new employee to our business

DK is committed to building a diverse workforce that reflects the varied communities that read our books across the world. We encourage applications from all individuals, regardless of age, religion, gender, ethnicity, disability, sexuality or social background. DK is proud to announce that we have adopted The Halo Code.

DK supports flexible working and has introduced a new ‘smart-working’ policy with a hybrid approach of working weekly from home and in DK’s office.

The Book Trade Charity offers financial support to people looking to enter the book trade, but who may struggle to afford the costs of attending interviews or undertaking internships. For more information, visit

About our Company:

We believe in the power of discovery. That’s why we create books for everyone that explore ideas and nurture curiosity about the world we live in. From first words to the Big Bang, from the wonders of nature to city adventures, you will find expert knowledge, hours of fun and endless inspiration in the pages of our books.

We are the world’s leading illustrated publisher and a member of the Penguin Random House division of Bertelsmann, creating cutting-edge design and stunning visual books for the whole family. We are passionate about inspiring curiosity and bring people to books through their thirst for knowledge. With a global book loving community of over 800 colleagues in the UK, US, Germany, India, China, Spain and Australia, we produce books in over 100 countries and over 60 languages. Find out more on .

Company: Dorling Kindersley Limited

Country: United Kingdom

State/Region: London

City: London

Postal Code: SW11 7BW

Job ID: 266801

Date: 15 Dec 2023

Location:

London, LND, GB, SW11 7BW

Expected salary:

Location: London

Job date: Tue, 19 Dec 2023 03:09:38 GMT

Apply for the job now!