Education Support Advisor

Job Description

Job title: Education Support Advisor

Company: University of Exeter

Job description: Education and Academic Services

Are you passionate about providing exceptional support to students and contributing to their academic journey? Are you an experienced and committed team leader? The University of Exeter is seeking a dedicated Education Support Advisor to join our dynamic Education Support team.

• Do you enjoy direct contact with people?
• Are you an experienced team leader who can inspire and motivate colleagues?
• Do you enjoy supporting others with their queries and helping to deliver a brilliant customer experience?
• Are you fantastic at organising, communicating and making things run smoothly?
• Do you want to work for an excellent employer with some fantastic career and training opportunities?

If so, our Education Support Advisor role in Education and Academic Services could be for you.

Want to get a better idea of what it is like to work at the University? Click to find out from our current staff.

Position Details:

Hours: Part-time, 18.25 hours weekly (0.5 FTE)

Contract: Open-ended

About the Role:

As a key member of the Education Support team on the Streatham campus, you’ll be part of the Building One Hub Team, contributing to the vibrant learning environment at the University of Exeter. This role offers a unique opportunity to grow as a team leader and manager in an administration and customer services environment.

We can offer you the opportunity to develop your career in administration and customer services.

Responsibilities:

Provide advice, guidance, and administrative support to students and staff.

Lead, motivate, and manage a small team delivering administrative and customer support services.

Support the delivery of taught programmes across a diverse range of activities from enrolment to graduation, including student record maintenance, supporting assessment delivery and administration and awarding and progression.

Collaborate within a cross-Faculty team to support undergraduate and postgraduate programmes.

About You:

We are looking for committed individuals with:

Strong desire to build a career in administration and customer services.

Experience leading and managing small teams

Ability to motivate and inspire others

An excellent attention to detail and strong organisational skills.

Experience working independently and as part of a team.

Excellent customer service skills.

Adaptability in a culture of change and growth.

Please ensure you read the Job Description and Person Specification on our website for full details of this role.

The starting salary will be from £32,332 to Grade E, depending on qualifications and experience.

Expected salary: £32332 per year

Location: Exeter

Job date: Thu, 11 Jan 2024 23:24:36 GMT

Apply for the job now!