Emergency Department Senior Administrator and Flow Coordinator
Job Description
Job title: Emergency Department Senior Administrator and Flow Coordinator
Company: NHS
Job description: This will be an exciting opportunity for someone who is looking to work in a fast paced and challenging environment that wants to have a positive impact on the care we deliver to our patients when they need it most. The successful candidates will be pivotal in assisting the trust in increasing its profile and achieve the current national performance target and will become knowledgeable in operational flow and management.Candidates should ideally have experience of working in an NHS environment and be aware of performance targets in Emergency Care. They should demonstrate good communication and engagement skills and be able to work with a variety of clinical IT systems (after training).Main duties of the jobThe successful candidates will work a full shift rotation pattern and will be responsible for supporting the nurse in charge in ensuring the flow of patients through the Emergency Department (ED) ensuring that targets and national standards are kept at an optimum and the national targets are met.About usWe are one of the largest hospital trusts in England, with fivehospitals and community clinics serving a local population of around 800,000 people. Our vision is ‘great healthcare from great people’. Everything we do is guided by our values: ‘People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called ‘We care’. It’s about empowering frontline staff to lead improvements day-to-day. We’re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and aboveDate posted10 February 2025Pay schemeAgenda for changeBandBand 4Salary£26,530 to £29,114 a year per annumContractPermanentWorking patternFull-time, Flexible workingReference number344-6847WHHJob locationsWilliam Harvey HospitalAshfordTN24 0LZJob descriptionJob responsibilitiesPlease scroll down to access the full Job Description and Person Specification located in ‘supporting documents’. Job descriptionJob responsibilitiesPlease scroll down to access the full Job Description and Person Specification located in ‘supporting documents’.Person SpecificationQualificationsEssential
- Educated at diploma levels or equivalent (or further study)
- Relevant IT skills to include: email, excel, word
Skills and ExperienceEssential
- Ability to analyse complex problems and situations and deliver pragmatic solutions Influencing skills
- Problem-solving/decision making skills
- Experience working within a busy hospital setting
KnowledgeEssential
- Comprehensive knowledge of issues relating to discharge planning
- Evidence of understanding and insight into current issues in the Trust
- Some knowledge of infection control and health and safety issues
- Some understanding of data protection
- Knowledge of adult safeguarding and Dementia awareness
Desirable
- Knowledge of research and audit
- Knowledge of patient flow and bed management
Personal AttributesEssential
- Excellent written and verbal communication skills
- Multi-disciplinary working and ability to participate in interdisciplinary decision making
Other RequirementsEssential
- Able to manage change Willingness to work flexibly
- Willingness to work a shift pattern
Desirable
- Staff development skills
Person SpecificationQualificationsEssential
- Educated at diploma levels or equivalent (or further study)
- Relevant IT skills to include: email, excel, word
Skills and ExperienceEssential
- Ability to analyse complex problems and situations and deliver pragmatic solutions Influencing skills
- Problem-solving/decision making skills
- Experience working within a busy hospital setting
KnowledgeEssential
- Comprehensive knowledge of issues relating to discharge planning
- Evidence of understanding and insight into current issues in the Trust
- Some knowledge of infection control and health and safety issues
- Some understanding of data protection
- Knowledge of adult safeguarding and Dementia awareness
Desirable
- Knowledge of research and audit
- Knowledge of patient flow and bed management
Personal AttributesEssential
- Excellent written and verbal communication skills
- Multi-disciplinary working and ability to participate in interdisciplinary decision making
Other RequirementsEssential
- Able to manage change Willingness to work flexibly
- Willingness to work a shift pattern
Desirable
- Staff development skills
Expected salary: £26530 – 29114 per year
Location: Ashford, Kent
