End User Systems Administrator at The Francis Crick Institute

Location: The Francis Crick Institute, Midland Road, London

Short summary

The End User Systems Administrator will be part of the End User Systems Team and report to the Operational Support Manager. They will work with the wider ITO operational and programme team, including external suppliers. In addition, the post will work with stakeholders from a variety of levels and teams across the organisation.

This role will be responsible for delivering multiple components of the Core IT operational services provided by the End User Systems Team and will be focusing on application and integration support and development to key commercial systems including Workday, Planon, Worktribe and Condeco, in addition to scientific systems including FreezerPro, Armis and PPMS to support and facilitate Crick science and operations

Key Responsibilities

The End User Systems Team are responsible for a range of IT infrastructure service areas, some examples of which are:

• End user device infrastructure, management and enhancement.
• Commercial and Scientific application support and development.
• User-facing network technology (wired and wireless)
• Collaboration Services.

The End User System Administrator role will be responsible for managing components of one or more service areas, taking responsibility for implementation and operation of any associated technologies. They will advise and report regularly to the Operational Support Manager and will work with the wider ITO team and others within the organisation as appropriate to organise, plan, implement and maintain services.

KEY EXPERIENCE AND COMPETENCIES

• Educated to degree level or with equivalent relevant technical training and experience.
• End user device architecture experience throughout the lifecycle, including design, implementation, transition to service, maintenance and retirement.
• Operational experience across the full range of user-facing platforms – Windows, Mac and Linux – with a demonstrable diagnostic excellence and the ability to develop creative solutions to problems. 

About us

The Francis Crick Institute is a biomedical discovery institute dedicated to understanding the fundamental biology underlying health and disease. Its work is helping to understand why disease develops and to translate discoveries into new ways to prevent, diagnose and treat illnesses such as cancer, heart disease, stroke, infections, and neurodegenerative diseases.

An independent organisation, its founding partners are the Medical Research Council (MRC), Cancer Research UK, Wellcome, UCL (University College London), Imperial College London and King’s College London.

The Crick was formed in 2015, and in 2016 it moved into a new state-of-the-art building in central London which brings together 1500 scientists and support staff working collaboratively across disciplines, making it the biggest biomedical research facility under in one building in Europe.

The Francis Crick Institute will be world-class with a strong national role. Its distinctive vision for excellence includes commitments to collaboration; developing emerging talent and exporting it the rest of the UK; public engagement; and helping turn discoveries into treatments as quickly as possible to improve lives and strengthen the economy.

• If you are interested in applying for this role, please apply via our website.
• All offers of employment are subject to successful security screening and continuous eligibility to work in the United Kingdom.

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