Engineer (Endpoint Devices) at Cardiff University

Working within a collaborative team as a member of Endpoints & Entitlements, the role is responsible for the configuration management & engineering support for client endpoint devices. The role holder is expected to contribute to endpoint deployment process and service designs for the development of expanding services supporting endpoint devices.

A major commitment has been made to the InTune and Jamf Pro endpoint management toolsets and this role is key to achieving maximum benefit from that investment. We are in a continuing cycle of designing secure, effective and efficient services that will enable the strategic objective of providing better support for all users of Windows and Apple devices.

The holder of this role will be working in collaboration with other expert Windows & Apple engineers to develop, maintain & improve a consistent set of services for both platforms where appropriate and possible.

Us

We want to make Cardiff University an institution that is respected the world over. Our vision is to be a world-leading, research-excellent, educationally outstanding university, driven by creativity and curiosity, which fulfils its social, cultural and economic obligations to Cardiff, Wales, the UK and the world. We expect to improve our standing as one of the top 100 universities in the world and the top 20 in the UK.

You

You are expected to hold a background of supporting endpoint devices within a large IT environment and to possess experience in the deployment and configuration of devices at scale efficiently.

You will possess good skills working with configuration management solutions and have good experience of supporting client operating systems at a system level including working with scripting languages.

You will possess experience of building application installation packages.

You will have experience of enterprise monitoring tools, and the challenges of monitoring and managing a large endpoint device estate. This will include endpoint security and device compliance reporting.

You will be comfortable working in a fast-paced academic environment and will be a key member of the wider engineering & support team within which you will be expected to build strong, effective working relationships. You will be expected to become a subject matter expert for the services that you develop and will oversee their transition to operational teams as required. The role will require you to prioritise and manage your workload effectively and respond promptly to new requirements where necessary. 

The position is full time and open ended.

Salary: £39,347 – £44,263 per annum (Grade 6)

Closing date: Thursday, 25 April 2024

Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received.

Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who have the ambition to create a University which seeks to fulfil our social, cultural and economic obligation to Cardiff, Wales, and the world. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.