Field Service Engineer
Job Description
Job title: Field Service Engineer
Company: Recra Consulting
Job description: Field Service Engineer:
As a Field Service Engineer in Electrical Installation & Maintenance/Servicing of Machinery, you will play a crucial role in providing technical support, electrical installation, troubleshooting, and maintenance services to valued clients in the field.Responsibilities:
- Perform electrical installations, maintenance, and servicing of machinery and equipment at customer sites.
- Conduct troubleshooting and diagnostics to identify and resolve electrical issues promptly and effectively.
- Provide technical guidance and training to customers on electrical systems, machinery operation, maintenance, and troubleshooting procedures.
- Collaborate with engineering and service teams to develop and optimise service documentation, including manuals, guides, and training materials.
- Deliver excellent customer service and maintain professional relationships with clients by effectively communicating technical information and addressing their concerns.
- Ensure compliance with safety protocols, electrical codes, and adhere to company policies and procedures.
- Document service activities, including service reports, parts usage, and customer interactions, in a clear and timely manner.
- Contribute to continuous improvement efforts by providing feedback on product performance, service procedures, and customer needs.
- Travel to customer sites as required, both locally and nationally.
Requirements:
- Proven experience as a Field Service Engineer specialising in Electrical Installation & Maintenance/Servicing of Machinery.
- Strong electrical knowledge and troubleshooting skills, with the ability to diagnose and resolve complex electrical issues in machinery and equipment.
- Proficiency in working with electrical systems, wiring, controls, and industrial machinery.
- Familiarity with relevant electrical codes and regulations.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and work effectively in a team.
- Strong problem-solving and analytical skills, with the ability to think on your feet and adapt to various situations.
- Flexibility to travel and work outside regular business hours when necessary.
- Valid driver’s license and ability to operate company vehicles and equipment safely.
- Degree or certification in Electrical Engineering or a related field is preferred, but not required.
If you are interested in this opportunity please contact Charlotte at Recra on 01164646336.About Recra Consulting:At RECRA, we have a drive and passion to establish and build long lasting relationships. We are different to other agencies as we commit ourselves to working in and outside of office hours to ensure we are proactively finding the best talent on the market. Its our candidates that define RECRA with strong referencing provided with any candidates we represent to ensure we only work and represent the best. We work closely with our candidates and through various interviewing techniques and relationship building we can really find out what make them tick. What’s been missing from previous roles and what is really key in the next role. Our client relationships are ones that are built on honesty, transparency and dedication. We are committed to fully understanding the in’s and out’s of a business, finding out why people love working there and the type of people that will nourish in their environment. RECRA have a strong ethical approach to recruitment and really engage with candidates and clients to ensure a congenial connection.
Expected salary: £30000 – 36000 per year
Location: Leicester
