Finance Support Assistant
Job Description
Job title: Finance Support Assistant
Company: Nottingham City Council
Job description: Job Description:Organisation: Leicestershire County CouncilWork Location: County Hall, Glenfield, Leicestershire, LE3 8RLWorker Category: Hybrid workerSalary: £23,898 – £24,300 per annum (pro-rata for part-time)Working Hours: 37 hoursContract Type: Fixed term for up to 6 monthsClosing Date: 9th April 2024Interview Date(s): 15th – 16th April 2024Are you looking for a rewarding career where you can make a difference?Do you want a job where no two days are the same?About the RoleLeicestershire County Council is looking to appoint to a Finance Support Assistant post within Finance Operations (Corporate Resources Department), supporting Adult Social Care (ASC), Disabled Children’s Services, and Health.This is a fixed-term post for up to 6 months.The role will be integral to our large progressive and diverse team and will work in a fast paced and modern finance environment. To enable the collection of £56m of social care income across thousands of Service Users, and £160m of expenditure per annum to hundreds of social care providers and customers.We want you to be able to support our customers in the best way to resolve debt related issues, and disputes, with this in mind your customer service skills will be key.We are looking for applicants who enjoy working as part of a vibrant team and in a fast-paced financial environment. You will be client-driven, understand the fundamentals of finance and be motivated to deliver change.This post will provide an excellent opportunity to gain experience and understanding of Local Government Finance by being a member of Corporate Resources, collaborating with key stakeholders and partners across all levels.About YouWe are looking for someone who is enthusiastic, focused and committed to:
- Work with service areas to identify the root causes of invoice queries and reduce repeated queries that prevent/delay payment
- Agree and arrange instalment repayment plans in line with agreed processes
- Identify non collectable debt with the ability to recognise when strategies have been exhausted and collate write off schedules for processing
- Query management, working with customers and service areas to ensure all queries are followed through and resolved within a timely manner
- Build strong working relationships with service areas and customers to aid improved query resolution and timely collection of debts due
- Good IT skills are essential to this role and the ability to communicate effectively in writing, face to face and by telephone
- Strong time management skills with the ability to manage a portfolio of accounts
You must also have an understanding of, and commitment to, equal opportunities, and the ability to apply this to all situations.In addition, we also expect you to share and will ask you to evidence when you have demonstrated them as part of the selection process.Interested in Flexible Working?We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual’s personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the page on our career site.For more information or an informal discussion, please contact:Emma Prendergast, Team LeaderTelephone: 0116 3056407Email:How to ApplyLeicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the ‘About You’ section above will be offered an interview under the Disability Confident Employer Scheme.To apply for this job, please click on ‘Apply Now’. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the ‘About You’ section above. For more information, see the section on our career site.We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.If you have any technical issues when trying to apply for this post, please contact our Employee Service Centre: .By applying for this post, you agree to our .About Us:About Leicestershire County CouncilLeicestershire County Council is a and organisation. In August 2021, we also signed up to the . We are strongly committed to promoting equality and opportunity, championing employee wellbeing and investing in staff training and development.Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire.For further information on what it’s like to work for us and the benefits we offer, please refer to the following:
Expected salary: £23898 – 24300 per year
Location: Leicestershire
