Food and Beverage Team Member

February 13, 2024

Job Description


Job title: Food and Beverage Team Member

Company: Hilton Garden Inn

Job description: Hilton Garden Inn, Eastern Perimeter Road, Hatton Cross, Hounslow, Middlesex, TW6 2SQ

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At HGI Heathrow we are passionate about crafting, delivering, and creating memorable experiences. We are a 4* star 364-bedroom property with 10 versatile meeting spaces. We are located within an easily commutable distance from Heathrow Airport with good transport connections within walking distance, including Hatton Cross Tube and Bus Station.

Duties include:

  • Provide a warm welcome, take orders, deliver food and drinks and payments from tables within your section.
  • Ensure up to date knowledge and understanding of menu and special offers to provide relevant information to guests.
  • Setting up and clearing down of the restaurant or bar area ready for the next service.
  • Build positive relationships between the kitchen and the front of house team to ensure the smooth running of the F&B outlets at the hotel.
  • Deliver room service to our guests throughout the property.
  • Follow all guidance on COSHH, Food Safety, Health & Safety regulations, including allergens and Natasha’s Law and any incidents are reported.

Our ideal candidate:

  • Enthusiastic, approachable, and friendly character
  • Passionate about delivering exceptional service and delicious food and drinks.
  • Previous experience within a hotel environment – preferred
  • Willingness to learn new skills.

Our Pay and Benefits:

  • Go Hilton – Discount for you and your friends & family at Hilton Brands around the world.
  • Continuous learning and development opportunities
  • Free use of hotel gym
  • Life Assurance
  • Contributory Pension Scheme
  • Free staff Lunch
  • Uniform
  • Bike to work scheme
  • Service Anniversaries
  • Summer/Winter Social events
  • Discount in Momont-D’cruz Holistic Body Zone

Hilton Garden Inn, London Heathrow Airport is committed to encouraging equality, diversity, and inclusion among our team members, and eliminating unlawful discrimination. We are a committed Disability Confident Employer. As an airport hotel we meet and greet a broad spectrum of people from around the globe. The intended experience for our guests is for them to feel recognised, welcomed and cared for. It is just as important for our colleagues to feel the same. Our aim is for our team to be truly representative of all sections of society and for each team member to feel respected.

If you think you’d be a great addition to our hotel, we want to welcome you into our Brighthearted team. All applicants will be considered based on their skills, experience, and merit not on their age, sex, sexuality, gender, race, or background.

Hilton Garden Inn Eastern Perimeter Road, Hatton Cross, Hounslow, Middlesex, TW6 2SQ

  • Job RefHGI1325
  • BranchHilton Garden Inn
  • LocationHounslow
  • Salary/Benefits£11.95 per hour + service charge
  • Contract typePermanent
  • HoursFull Time
  • Shift patternflexible
  • Hours per week35
  • Date posted19/01/2024
  • Closing date21/02/2024

A 6-minute walk from the Hatton Cross underground station, this modern airport hotel is 1 tube stop from Heathrow Airport and 6.5 miles from Hampton Court Palace.

The contemporary rooms offer custom-designed beds and free WiFi, plus flat-screen TVs, minifridges, and tea and coffeemaking facilities. Some rooms also add sofabeds.

There’s a fashionable restaurant serving European cuisine, as well as relaxing bar and a lounge area. Other perks include a 24/7 convenience store, a 24-hour business centre and a fitness centre, plus laundry facilities.

Expected salary:

Location: Heathrow, Greater London

Location