Food & Beverage Manager

Job Description

Job title: Food & Beverage Manager

Company: Accor

Job description: Job Description

Our mission at Novotel London Excel is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

Our hotel offers 257 rooms, 13 meeting rooms, a restaurant, a bar and a gym with sauna and steam room.

As part of our team you can have:

·Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)

·Discounted hotel rates all over the world in Accor Hotels

·Continuously learn and develop yourself with our Accor Academy

·Support your wellbeing in your professional and personal lives

·Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries

·Participate actively in initiatives to build a more inclusive and sustainable world

·And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality

As our next Food and Beverage Manager, you will be responsible for the daily operation of the restaurant, bar and meeting rooms, direct F&B team to ensure that customers are satisfied with their dining experience and manage the business to ensure it is profitable. F&B Manager is responsible for managing food and beverage costs, upholding menu standards and controlling inventory.

Carry out Duty Management shifts accordingly DM ROTA and business needs.

Main Responsibilities

·of issues which may be discussed formally or informally.

·Manage the service of food and beverage within the restaurant, bar, room service and conferencing, outside catering area.

·Ensure cleaning and maintenance of outlets, work areas, tableware, utensils and other materials and equipment used by restaurant, bar, room service and conference areas;

·Regular liaison with Maintenance ensuring maintenance requests are completed quickly focusing on guest needs as a priority.

·Coordinate between Food & Beverage and Front Office to ensure that preparations for conferences involving Front Office / Housekeeping have been made.

·Assist in the preparation of monthly restaurant, bar, and conference reports, commenting on key performance indicators and action taken to keep on target.

·Management and guidance of outlet staff under control, namely Food & Beverage Supervisors.

·Prepare weekly and monthly forecasts for restaurant, bar room service and conference areas.

·Ensure constant liaison with the Conference Sales Manager and Conference Coordinator.

·Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson

·Strive to implement the Accor Vision and demonstrate active use of Accor Values.

·Any other duties assigned by your manager.

·Be knowledgeable of and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.

·Maintain currency of RSA certification, amendments and updates and adhere to RSA principles.

Talent & Culture Responsibilities

·Assist the (Department) Management Team in the following:

·Establish on-going On Job Training Programs within the department to meet Brand and Service Standards.

·Induct new staff into the team, department and Hotel in the first week of their employment following guidelines. Ensure that all staff under your control carry out their duties in accordance with the Brand and Service Standards and Procedures Manuals.

·Openly communicate with staff ensuring regular briefings occur and all relevant information is passed on.

·Ensure that strategies and practices are in place to facilitate the efficient and effective staffing of department to achieve financial and service quality targets.

·Create a team that works together with trust and takes responsibility to meet the goals of the department / Hotel.

·Appraise staff performance utilizing the Accor performance review system; ensure frontline performance reviews are conducted for probationary and annual reviews; correct performance issues and counsel as required.

Expected salary:

Location: London

Job date: Sat, 06 Jan 2024 06:59:37 GMT

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