Food Service Assistant

Job Description

Job title: Food Service Assistant

Company: John Lewis Partnership

Job description: Posting End Date: January 21, 2024

Join John Lewis or Waitrose today

If you’ve ever stepped through the doors of a John Lewis or Waitrose shop, shopped online, or seen any of our adverts, you’ll know there’s something unique about us.

That unique proposition is our Partners. As co-owners they have a say in our business and receive a share of the profits, so they put time and effort into making it work. Our Partners are the reason we’re the success we are. They’re our secret sauce; the opportunity for us to differentiate.

Job Summary:

Job Description:

Due to working time regulations, applicants must be 18 years or over to apply.

About the role:

To work as part of the hotel team to deliver and maintain a first rate guest experience through the focus on the delivery of market leading customer service.

To add value to the efficient and profitable running of your hotel in order to achieve your business and personal objectives, along with those of your team and the hotel.

Being a brand ambassador by being a warm and friendly Partner who provides a consistently outstanding customer experience that is unrivalled in the marketplace.

Duties & Responsibilities:

Interacting with guests, sharing product knowledge on drinks and food.

Taking orders, checking back, and assisting with queries.

Liaising with the kitchen team to fully understand the menu.

Clearing down and setting tables.

Working behind the bar, serving drinks and taking orders for food.

Working as part of the events team to deliver the catering element.

Resolving guest queries/complaints at the first point of contact.

Following the opening and closing duties of the operation.

Upholding all policies and standards of food hygiene.

Completion of daily and weekly cleaning schedules.

Assisting with some kitchen duties when necessary – sandwich prep for example.

Please see job description PDF attachment for more details

Skills:

Self-motivated/ Industrious

Basic knowledge of IT & POS systems and able to use standard software.

Excellent communication skills

Proven experience of the hospitality industry is desirable.

Benefits of the Partnership and the role:

Full-time working holiday entitlement 22 days holiday, plus public and bank holidays (this is prorated for part time hours).

Subsidised meals

You’ll get Partnership discount in store and online once you complete your Earning Membership period. That’s 25% off in John Lewis (12% off electrical products, some exclusions apply) and 20% in Waitrose (some exclusions apply) You’ll also be able to nominate someone you live with to share your discount.

Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy

Learn more about our extensive range of exciting benefits that you could enjoy when you join us, visit –

Please consider the following when making your application:
– We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
– Print off the job description now if you require it.
– Ensure you have an up-to-date CV.

For internal use only:

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Pay Range: £20,550.00 up to £23,000.00 Annual

Scheduled Weekly hours: 37.5

Worker Type: Permanent Partner

Job Level: Partnership Level 10

Hours of Work: Varied hours of full time work across seven days to include early starts, late finishes, evenings and weekends between the hours of 07:00am and 10:30pm, every 3rd weekend off.

At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you’re at your best when you’re free to be yourself.

Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It’s why we’ve set our own aim to become the UK’s most inclusive business – for our Partners (employees) and our customers.

We firmly believe that our future success lies in diversity of thought from all Partners and it’s integral in our mission to build a happier world. 🌍 💚

We welcome applications from everyone interested in working for us. And, once you’re a Partner, your differences will make all the difference.

Find out more about D&I in the Partnership .

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.

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Expected salary:

Location: United Kingdom

Job date: Wed, 10 Jan 2024 04:34:55 GMT

Apply for the job now!