Higher Clerical Officer
Job Description
Job title: Higher Clerical Officer
Company: NHS
Job description: The Breast Screening Department are looking for a dedicated, enthusiastic, dynamic and competent individual to join their innovative, forward thinking, passionate team who strive to ensure patient care is at the forefront of our service.Main duties of the jobThe post-holder will be part of the trust wide Radiology team and will manage the day to day responsibilities for booking patients from the waiting list and maximising capacity utilisation as well as undertaking reception and other administration duties within the Kent and Canterbury Breast Screening Unit .The post holder will be expected to provide a flexible resource to support teams in the provision of services. This includes organisation of own and other team members work. Duties may include contact with front line service users, members of the public and other external stakeholders. This post will include organisation and maintenance of effective systems (paper based and electronic).You may be required to participate in a shift system which will incorporate working hours of 8 am – 8 pm and weekends across sites.About usWe are one of the largest hospital trusts in England, with fivehospitals and community clinics serving a local population of around 800,000 people. Our vision is ‘great healthcare from great people’. Everything we do is guided by our values: ‘People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called ‘We care’. It’s about empowering frontline staff to lead improvements day-to-day. We’re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.Date posted22 October 2024Pay schemeAgenda for changeBandBand 3Salary£24,071 to £25,674 a year per annumContractPermanentWorking patternFull-time, Flexible workingReference number344-5620DCB-CJob locationsKent and Canterbury HospitalEthelbert Road,CanterburyCT13NGJob descriptionJob responsibilitiesPlease scroll down to access the full Job Description and Person Specification located in Documents to download.If you have further queries please dont hesitate to contact the line manager using the contact details below. Job descriptionJob responsibilitiesPlease scroll down to access the full Job Description and Person Specification located in Documents to download.If you have further queries please dont hesitate to contact the line manager using the contact details below.Person SpecificationExperienceEssential
- Minimum of 2 years administration experience.
- Working in and for a team.
Desirable
- Experience of NHS/Health Care environment.
- Experience in customer facing role.
SkillsEssential
- Excellent communication: written and verbal.
- Ability to prioritise and organise own workload.
- Accuracy and Attention to details.
KnowledgeEssential
- Knowledge of Microsoft Office packages e.g. Word, Excel, Access and internal systems.
- Understanding of the Data Protection Act 1998
Desirable
- Understanding of patient pathways
- Knowledge of the Patient Administration Systems
Person SpecificationExperienceEssential
- Minimum of 2 years administration experience.
- Working in and for a team.
Desirable
- Experience of NHS/Health Care environment.
- Experience in customer facing role.
SkillsEssential
- Excellent communication: written and verbal.
- Ability to prioritise and organise own workload.
- Accuracy and Attention to details.
KnowledgeEssential
- Knowledge of Microsoft Office packages e.g. Word, Excel, Access and internal systems.
- Understanding of the Data Protection Act 1998
Desirable
- Understanding of patient pathways
- Knowledge of the Patient Administration Systems
Expected salary: £24071 – 25674 per year
Location: Canterbury
