IT Admin Assistant 12 months FTC

Job Description

Job title: IT Admin Assistant 12 months FTC

Company: Pladis

Job description: Want to help us bring happiness to the world? Want to join an ambitious and fast growing global biscuits and confectionery business investing heavily in iconic global brands, infrastructure and people? Then this is the place for you.

As proud bakers and chocolatiers and custodians of iconic global brands, we don’t compromise on the quality of ingredients in our products or on the people we hire. We are looking for entrepreneurial spirits who share our passion for bringing happiness to our consumers and who embody our Winning Traits.

To succeed at pladis you need to be purpose-led, resilient and positive to succeed here because we expect pace and agility, we insist on collaboration and demand accountability. If that is your thing, then pladis offers global ambition, a clear Vision and roadmap for success, challenge, and unrivalled opportunities to learn and make an impact

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What will this role achieve?
Reports to the Global IT Admin Manager and is responsible for the on-going management of IT admin processes for the UK region and across pladis globally as required.

Working closely with the rest of the Global IT/IS function, the role holder will be responsible and accountable for providing management of global Hardware and software purchasing admin, data management, reporting and IT procurement services for the pladis business.

What will be your key deliverables?

• • Responsible and accountable for telephony billing management in the UK – fixed and mobile. Ensuring it is processed correctly and efficiently. Recognize and assess potential alert conditions that may require correction prior to processing payments.
• • Responsible and accountable for managing and processing the purchasing orders from the pladis IS team, requisitioning, sourcing, invoice management, etc.
• • Addressing and providing comprehensive responses to inquiries received via email.
• • Manages the day to day purchasing of telephony hardware and service requests from the UK business, ensuring agreed service levels are maintained and lowest TCO for telephony service is maintained.
• • Directly contacts and manages issues with suppliers, vendors and business users regarding telephony service and hardware.
• • Manages the inventory of all the telephony assets across pladis UK.
• • Works within the Asset team and with the other global IT teams to ensure IS assets are managed promptly, correctly and in some cases sensitively, so that the best response possible is given to pladis.
• • Investigates and reviews global best practice in IT asset management, looking for synergies that can be incorporated to deliver improvements to service, including benchmarking comparative companies and competitors.
• • Works to deliver a UK IT service catalogue and service, dealing with requests for new services, hardware and software from across pladis.
• • Works to ensure that the asset and admin processes are consistent with our governance policies and expectations.
• • Ensures adherence to IT policies, procedures, and standards across the IS function.
• • Works with a team distributed globally, some of whom may manage others, internally as well as externally.

What do you need for this role?
Essential

• Excellent administrative and customer service skills.
• Knowledge of telephony service and processes.
• 1-5yrs experience in an IT admin/procurement or similar role.
• Knowledge of SAP procurement/invoicing/purchasing.

Desirable

• Finance/budgeting skills.
• Negotiation skills.
• ITSM Process Knowledge

Bring happiness with every bite

It’s a purpose that every one of our colleagues, all around the world believes in. And while we’re all unique, we also share the same values.

Each of our values is important on its own. In combination they’re incredibly powerful.

Our values have deep personal meaning to us. They’re part of who we are and what we stand for as an employer

Living our pladis values is a key part of success, look out for questions in your interview that link to these key pladis values.

Purpose led – We’re energised and guided by our purpose to bring happiness with every bite

Agile – We’re ever evolving, we never stand still, always improving for our customers and our consumers

Positive – We’re highly motivated optimistic, courageous, and we inspire each other to be better

Resilient – We’re persistent in the face of setbacks, quick to adapt, learn and move forward

Collaborative – We gain strength from operating as one pladis, winning and succeeding together.

Best mix of ingredients

pladis is an equal opportunities employer, like every great recipe we’re a thoughtful mix. A happy and inclusive place to work that’s as diverse as our consumers and the communities we support, live and work in, all around the world. Where every voice is heard, and difference is celebrated. Where fresh perspectives and new ideas help us grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform key job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

pladis is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.

We operate a strict Preferred Supplier List. If you are a recruitment agency and wish to submit candidate to be considered for this vacancy, you must have agreed to, and signed, our terms of business.
We will not accept CVs from any other sources other than those currently on our PSL. We will not pay a fee for any candidate that has not been represented by a provider on our PSL.

Expected salary:

Location: Liverpool

Job date: Fri, 05 Jan 2024 06:40:18 GMT

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