IT Business Analyst
Job Description
Job title: IT Business Analyst
Company: Ridge and Partners
Job description: Role and Responsibilities
This role will support the successful delivery of our Technology Roadmap as part of a wider Technology delivery team. Working closely with Functional Consultants, Project Managers and internal stakeholders, you will work collaboratively through the end-to-end delivery lifecycle of projects.
Ideally you will have a good grounding in core processes to lead the gathering of requirements, perform detailed analysis and make suggestions and recommendations for either technology or process related solutions, ensuring delivery against business needs and in in compliance with change governance.
We are looking for someone with a real passion for delivering transformational technology programmes, who has the desire and willingness to learn and grow. This person will play a crucial role within the wider Technology team, supporting our Head of Technology Delivery to deliver change projects across the wider business, in line with our roadmap.
What you need to do to be effective in this role
- Liaising with decision makers, systems owners and end users to define business requirements and systems goals through various methods of elicitation
- Aligning with Business and Functional goals and strategies
- Documenting and analysing requirements via the most appropriate methods
- Analysing root causes and identify solutions
- Performing perspective analysis as relevant to each change project
- Collaborating with key stakeholders to understand process, issues and needs
- Mapping processes, data flows and system architecture
- Supporting integrations with other applications and platforms
- Assisting with Unit, System and User Acceptance Testing
- Championing best practice and standard ways of working to best utilise system capabilities
- Providing expert knowledge to support more efficient ways of working and suggest areas for process improvement
- Developing and maintaining project documentation and written procedures
- Actively participating in training and knowledge transfer sessions for new IT solutions
Experience and Skills Required
- Previous experience as a Business Analyst with a detailed understanding of core business systems and processes
- Previous experience both leading and supporting IT change and implementation projects
- An ability to conduct thorough analysis to assess current state, identify any gaps, design solutions and support/lead change implementation
- Working knowledge of both Waterfall and Agile development methodologies
- An ability to proactively plan and prioritise workload
- Excellent communication and interpersonal skills, with a strong focus on customer service
- An ability to communicate ideas in both technical and user-friendly language, particularly in translating complex concepts and articulating them to a wide range of audiences
- Excellent communication and interpersonal skills, with a strong focus on customer service
- Excellent collaboration skills, with a natural approach to business partnering
- Keen attention to detail with proven analytical and creative problem-solving abilities
- Self-motivated with an ability to effectively prioritise and execute tasks in a high-pressure environment
What’s in it for you?
Our people are our business – our vision is to be ever progressive, expanding our expertise and nurturing our talent through Quality, Innovation & Growth, to achieve our strategic outcomes:
- Growth which fuels ideas and opportunity for all
- Purposeful and meaningful work
- Continual development and mentoring
- Empowerment, inclusivity and respect
- Happiness and enjoyment
- Openness, honesty and integrity
- Acting as one team
Your reward is focused on your total wellbeing, with a package to support all aspects of life. In addition to your salary, you can expect:
- A healthy holiday balance of 25 days, plus bank holidays & the ability to buy / sell to suit you
- 3 days a year to give your time to others, volunteering for great causes
- An inclusive wellbeing offer:
- Financial – Life Assurance, Pension Scheme (3% Employee, 6% Employer), Income Protection, Salary Sacrifice Car Scheme, flexible choice of Critical Illness Insurance
- Physical – Private Medical Insurance, Doctor at Hand Private GP, Best Doctors, flexible choice of Dental Plan, Cycle to Work Scheme, GymFlex & Healthcare Cash Plan
- Mental – Mental Health First Aiders, Help@Hand by Unum
- Where eligible, a generous car allowance and a performance bonus scheme
- A flexible approach to hybrid working, to suit both you & your team
- Tailored career development – focused on professional, personal and/or educational
We believe that everyone performs their best when they feel like they belong and can be their true selves at work. As an equal opportunities’ employer, we will support you to ensure you have everything you need to be successful and achieve your best in your career at Ridge. If you’d like to discuss accessibility, accommodations or adjustments during your application & selection process, please contact us at and we will work with you to ensure you feel included and supported.
A polite note to Recruitment Agencies
We enjoy great relationships with our agency partners within our framework, and fully believe in the value of a blended approach to finding the best talent. However, we are recruiting for this role directly and aren’t seeking support from agency partners at this time – any unsolicited CV introductions won’t be honoured, and we won’t grant candidate ownerships on any introduction that you make for roles that haven’t been briefed & released to you by our Talent Acquisition team.
We are committed to nurturing strong partnerships within our agency framework, but there are occasions where we looking to enlist the help of others. If you would be interested in working with us in the future, please send a message to , and we’ll reach out to you should there be an opportunity.
Expected salary:
Location: Birmingham