IT Business Analyst

Job Description

Job title: IT Business Analyst

Company: Hogan Lovells

Job description: Keen to become part of a truly global, collaborative team of professionals? Your journey begins here.

Job Title

IT Business Analyst

Department

IT Business Solutions

Office Location

London

Reports To

IT Business Relationship Manager, IT Business Solutions

Working Hours

35 hours per week, 9:30am to 5:30pm but additional hours may be required. We are happy to consider agile and flexible working patterns. Our approach to hybrid working allows for up to 40% of time working from home and 60% working in the office, please contact a member of the recruitment team to discuss further.

Firm Description

Hogan Lovells is one of the leading global law firms. Our distinctive market position is founded on our exceptional breadth of our practice, on deep industry knowledge, and on our ‘one team’ global approach. Formed through the combination of two top international law firms, Hogan Lovells has over 40 offices in the Americas, Asia-Pacific, Europe, the Middle East and Africa.

With a presence in the world’s major financial and commercial markets, we are well placed to provide excellent business-oriented advice to our clients locally and internationally. Our people are the key to our success, which is why we seek to recruit and retain the most talented individuals in all regions of our global practice.

Department Description

IT Business Analysis operates within the IT Business Solutions function. The BA position provides the full range of BA disciplines for use by clients and projects. The principle objective of this role is to help its clients to improve the way they do business, through an intimate understanding of their goals and processes.

It reports to and acts in partnership with the Business Relationship Managers as a gateway for clients into the services provided by IT. To achieve this, each BA has to understand the clients’ objectives, the solutions available and the architectural goals of IT at large.

This is a global team and its members are located in more than one Hogan Lovells business site.

Role Overview

The IT Business Analyst elicits business requirements for information applications, data management and storage solutions; represents the client’s interests throughout the application lifecycle; and assists business users in analysing and improving their processes.

While many projects have custom deliverables, the role also provides a business analysis service; assisting for example with the delivery of third party / cloud software services or commercial software products.

Key Responsibilities / Accountabilities

Working with project stakeholders to elicit, document, agree and prioritise business requirements

Communicating business requirements to product delivery specialists.

Work with users, Business Relationship Managers and Project Managers to develop business cases and benefits realisation plans.

Researching and sourcing, evaluating and selecting solutions that best fit business requirements.

Assisting business users in implementing and making best use of software solutions to ensure realisation of benefits.

Develop and maintain acceptance criteria for project deliverables. Assist the QA function in test planning and execution, and guide clients in best practices for user acceptance testing.

Use process improvement methodologies and tools to assist business users to analyse, design and implement more effective processes.

Following appropriate solution delivery lifecycles, liaise with work package leaders and project sponsors, and contribute to the effective planning and use of resources.

Assist with delivery of and transfer to business-as-usual for all project deliverables.

Collaborate with colleagues across the Business Services teams and legal practice throughout the organisation.

Specific duties or responsibilities may be reviewed from time to time to reflect changes in personnel and management structure, staff location or services.

All members of the firm participate in our Responsible Business program.

Person Specification

The Candidate

Essential

Experience as a Business Analyst in a business change and/or project-based environment.

Engagement in IT projects.

Precise and timely delivery of work whether small or large scale.

Generation and collation of analysis documentation including detailed data analysis.

Working face-to-face with clients on solutions that meet their needs.

Desirable

Experience working in a law firm environment, or alternately a similar professional services culture.

Co-ordination of user testing.

Qualification and Training

Essential

No specific qualifications or training are essential prerequisites for this position.

Desirable

Relevant Business Analysis training and/or qualification.

Skills and Experience

Essential

Working effectively to challenging deadlines.

Use of a structured analytical approach to work involving change.

Use of analytical methods and tools to understand and document stakeholder requirements.

Excellent use of Microsoft Office – Word, PowerPoint, Excel and Teams skills.

Desirable

Awareness of the development process.

Working effectively within budgets.

Microsoft Project skills.

Any of the widely accepted process documentation tools such as Microsoft Visio.

Understanding of the use and configuration of SharePoint.

Understanding of the use of Azure Dev Ops to manage requirements backlog.

General Attributes

Communications

Ability to communicate clearly and efficiently to colleagues and clients, verbally and in writing.

Able to present ideas in a variety of ways depending upon audience and context.

Presentable and comfortable in front of business stakeholders and clients.

Client and Business Awareness

Understands what part IT plays in relation to a client’s business.

Able to generate fresh ideas regarding use of IT in business areas where it is not being used.

Motivation and Commitment

Motivated by responsibility but accepts accountability to others.

Results oriented and able to drive things forward regardless of personal interest in the task.

Organisational Skills

Can plan and prioritise work, both their own and that of project team.

Follows tasks proactively to their logical conclusion and makes sure that everything has been done to the right standard.

Good attention to detail.

Team Work

Able to enthuse and maintain team interest.

Comfortable working both individually and as part of a team.

Prepared to challenge ideas constructively within a group.

Resilience

Ability to work effectively in a rapidly changing environment and to aggressive project deadlines.

Ability to work on multiple projects in at the same time.

Flexible and able to adapt to changes or setbacks on a project.

Maintains high quality of output under pressure.

Agile Working Statement

Our goal is to embed flexibility across our business by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an ad hoc basis, and we will be happy to discuss this further.

Equal Opportunities Employment Statement

It is the policy of Hogan Lovells to provide equal opportunities for all employees in relation to recruitment, training and promotion. Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of age, disability, ethnic origin, gender identity, religion, sex or sexual orientation.

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Expected salary:

Location: London

Job date: Thu, 11 Jan 2024 06:19:41 GMT

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