IT Infrastructure Engineer
Job Description
Job title: IT Infrastructure Engineer
Company: Robert Half
Job description: Robert Half have partnered with a growing data driven scale up organisation in central Bristol to recruit an Infrastructure Engineer on a permanent basis.The role would suit a talented and highly motivated infrastructure engineer, lookinh to join the team and oversee IT service delivery for a global user base of less than 100 users. You will play a crucial part in implementing and maintaining the core infrastructure supporting our organization’s operations. Collaboration with cross-functional teams is essential to ensure the reliability, scalability, security, and performance of systems, while having a passion for staying up-to-date with emerging technologies that can enhance the IT infrastructure.Key Skills & Business Capabilities:KEY SKILLSClient-focused delivery of ‘Business-Critical’ IT Systems and Support.People and VIP focused.Experience working to ITIL service management standards.Cyber Awareness/Security.Remote management/support of a global customer base utilizing cloud tooling.Self-starter with the ability to take initiative and drive projects independently, while also being a team player and collaborating with others to achieve business goals.Excellent communication skills – effectively communicating with team members to provide updates, gather requirements, and address concerns.TECHNICAL SKILLSExperience in endpoint support for Windows, MacOS, and mobile access, focusing on configuration and upkeep of remote Mac, Windows, and IOS/Android management.Highly experienced with Cloud Native technologies such as Zoom, Slack, MS Teams, VOIP (Zoom phones), account provisioning, and access management.Administration of Atlassian Suite or similar tools, including Confluence, Jira, and Trello.Strong knowledge and experience of MS365 management, including Entra (Identity & Access Management), and Intune Endpoint Manager (Intune).Remote management and configuration of AV on end user devices.Configuration and implementation of Identity management using conditional access.MDM configuration and management (Intune Endpoint Manager and Jamf).Certificate renewal, implementation, and distribution.DNS and domain management.Remote vulnerability and patch management using cloud-based tooling for end-user devices.Configuration and implementation of existing and new technologies.Core infrastructure change and migration (with minimal interruption to end users).VPN configuration and management.Documentation and process change, creating and maintaining clear and concise documentation for configurations, processes, and procedures.Experience and knowledge in automation and scripting, developing and maintaining automation scripts to streamline IT processes and enhance efficiency.Experience in cloud-based backup and recovery management, utilizing virtual cloud storage solutions.Experience using OneLogin, Okta, Microsoft Entra or similar.Package: £45,000 – £50,000 + additional benefits Hybrid working (1-2 days a week on site)Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself
Expected salary: £45000 – 50000 per year
Location: Bristol
