IT Service Desk Analyst
Job Description
Job title: IT Service Desk Analyst
Company: Spectrum IT
Job description: IT Service Desk Analyst required to join a growing telecommunication solutions provider based in Bristol with multiple offices across the UK.As an IT Service Desk Analyst, you will be responsible for the day-to-day analysis and resolution of incidents and requests, ensuring that SLAs are met.The position would suit someone with 3+ years’ experience in a 1st/2nd line role who is looking to step up into a pure 2nd line role. The company can offer a clear progression path from 2nd line to 3rd.Essential knowledge:
- 3+ years technical support experience
- Windows Desktop environments and Active Directory
- Strong Microsoft product knowledge
- Networking knowledge: LAN, VPN, TCP/IP
- Strong customer service skills
This will be an office-based role located in Bristol. Due to the company’s location, own transport will be required. If you are interested in this opportunity please contact MowiiMatthewsSpectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.Sign up for job alertsIf you are a human, ignore this field Create alertYou agree to ourShare this jobSimilar JobsBasingstokePermanent£25000 – £30000 per annumWrexhamPermanent£40000 – £45000 per annum + Bonus, PensionSouthamptonPermanent£40000 – £45000 per annum + Bonus, PensionSouthamptonPermanent£40000 – £45000 per annum + Bonus, PensionStroudPermanent£24000.00 – £32000 per annum + 25 Days holiday, PensionRecruitment specialists for the software and technology market in the South of England, placing IT professionals in technical roles and building long-term business partnerships.
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