IT Service Desk Analyst – GBP 30000

Birmingham
March 30, 2024

Job Description


Job title: IT Service Desk Analyst – GBP 30000

Company: In Technology Group

Job description: IT Service Desk Analyst – GBP 30000
Role – IT Service Desk Analyst
Location – Birmingham
Salary – £26,000 – £30,000We are looking for an IT Specialist to deliver 1st and 2nd line support to join an ITIL based Service Desk Team in a Logistics Firm.If you have an appetite to learn, with a can-do attitude and are literate in IT, then you are in the right place. Being a single point of contact for employees, customers, and business partners – you will handle a wide range of requests as part of the role.Essential skills:

  • ITIL Foundation
  • IT Service management
  • Windows 10, Server 2008/2012,2016
  • Active Directory
  • Office 365
  • DNS, DHCP, TCP/IP
  • Azure cloud infrastructure
  • HP MSA SAN experience
  • HP Server and networking hardware
  • MDM

Desirable skills:

  • Understanding of supply chain & freight
  • MS SQL / SSIS / SSRS
  • PowerShell
  • Applications :
  • MS Visio, MS Project & Altova Mapforce.

If you think you could be a good fit for the role, either apply directly or send your full CV to Thomas . craig @ intechnologygroup . com.ITIL – Windows – Active Directory – Office 365 – DNS – DHCP – TCP/IP – AZURE – SAN – Networking – SAN – SQL – PowerShellIn Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

Expected salary: £26000 – 30000 per year

Location: West Midlands

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