IT Support Engineer – French Speaker

IT
January 11, 2024

Job Description


Job title: IT Support Engineer – French Speaker

Company: Morson Talent

Job description: 1st Line IT Support Engineer – French Speaker
Company: Globally Renowned Independent Convenience Retailer
Location: Blackburn, BB1 – Office Based
Contract: Full-Time / Permanent
Salary: £24,000-£26,000 + Bonus

About the Role…

Brilliant opportunity to join a rapidly expanding IT Department for a globally renowned organisation. Currently hiring for a French-speaking 1st Line IT Support Engineer to be the primary contact for IT support at our UK & French sites.

This role has come about due to continued business expansion and internal promotions.
Responsibilities:

  • be the first point of contact for IT support for our Head Office and sites in the UK & France.
  • Provide user support via phone & ticketing system.
  • Configure hardware, troubleshoot issues.
  • Diagnose hardware problems (routers, PCs, printers).
  • Escalate complex issues.
  • Communicate in English & French.

Requirements:

  • Knowledge/experience in AD, Windows, Office, Exchange.
  • Strong customer service, troubleshooting, and diagnostic skills.
  • Analytical approach.
  • Fluent in French & English.

Benefits:

  • Performance Bonus
  • Employee Life Assurance
  • Discounts on stores and restaurants
  • Health and Wellbeing Support
  • Learning & Development
  • Flexible work options
  • Facilities: Parking, Dress Down Fridays, Cycle to Work, etc.

For an informal conversation and further detail on the role please apply with CV.

Expected salary: £26000 per year

Location: Blackburn, Aberdeenshire

Job date: Wed, 10 Jan 2024 23:41:50 GMT

Apply for the job now!

Location

Related Jobs