IT Technician

IT
January 11, 2024

Job Description


Job title: IT Technician

Company: Venn Group

Job description: IT Technician

Permanent

Systems support for schools, nurseries and colleges. Predominately Microsoft networks and site based working for clients in and around Buckinghamshire/Bedfordshire

  • On-site scheduled Technician Days carrying out 1st / 2nd Line Support Tasks
  • Respond to Helpdesk requests both on site and remotely
  • Server/ Network Troubleshooting
  • Hardware and software repairs
  • Deployment of hardware and software
  • Carry out network documentation and reporting
  • Assisting with customer sales requests
  • Provide technical guidance and support to schools
  • Logging, investigating and resolving user support cases
  • Fixing and installing hardware and software
  • Management of active directory
  • Management of Office 365 and G-Suite
  • Creating and rolling out software and security policies site wide
  • Performing updates and patches for servers and management information system software
  • Firewall administration including configuration of rules
  • Mobile device management.
  • Liaising with management teams to define and plan IT projects in line with the organisation’s strategy
  • Delivering monthly status reports regarding progress of IT projects and support cases to management teams

Expected salary: £28000 per year

Location: Milton Keynes

Job date: Wed, 10 Jan 2024 23:41:58 GMT

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