Learning & Development Admin Assistant

Admin & Adminstration
January 9, 2024

Job Description


Job title: Learning & Development Admin Assistant

Company: Barchester Healthcare

Job description: London Head Office, 3rd Floor, The Aspect, 12 Finsbury Square, London, London, EC2A 1AS

  • Pay: £24,000-£26,000
  • Hours: 40.00
  • Type: Permanent
  • Shift: Days
  • Posted: 22nd December 2023
  • Expires: 31st January 2024

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Barchester’s Learning & Development team support the training and career development of care staff at 250 sites across the UK. As a Learning & Development Admin Assistant, you will be instrumental in ensuring that Barchester maintain our reputation of providing exceptional care to residents, and as an employer of choice within the sector. Hybrid role with remote working with fortnightly visits to Head Office in Finsbury Square in London.

You will deal with general enquiries from staff regarding internal training programs, external courses; support remote L&D team members and other support teams with scheduled workshops and webinars.

As Learning & Development Admin Assistant you will support staff to access the Learning Management System, assist with e-learning queries, check and process programmes applications, maintain learner records on the database and liaise with providers and homes to resolve queries.

Barchester Healthcare is one of the UK’s market leading healthcare providers being the third largest in the UK with over 250 nursing homes and hospitals across the country. With a successful new builds programme with 10 new build homes being built and opened every year for the next three years, we are rapidly and successfully expanding.

NEED TO HAVE

  • Excellent attention to detail
  • Professional attitude when dealing with matters in person or over the phone
  • Strong communication and organisational skills
  • Previous administration experience preferably in L&D or other admin support role

NEED TO KNOW

  • Proficient user of Microsoft Office
  • Knowledge of digital learning platforms preferable

NEED TO DO

  • Respond to training requests from staff based across the UK
  • Schedule training in accordance with business requirements and agreed procedures
  • Input data and maintain records, produce reports as required
  • Deal with queries from and provide support to remote L&D team
  • Complete general office duties, including answering the telephone, photocopying, filing
  • Any other duties as reasonably required to support the L&D team

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Benefits and Rewards

We recognise that you and your role is pivotal in shaping the future of our organisation. That’s why in return for your dedication, you’ll receive a competitive salary plus our sector-leading benefits and rewards package. Take a look at how we’re committed to rewarding your amazing work and commitment when you join us.

About Barchester

We’re proud to have over 240 care homes and six independent hospitals nationwide, that continually meet and exceed all relevant regulatory compliance standards. Join one of our fantastic teams and you’ll make sure our residents and patients get the outstanding quality of care, support, services and facilities they deserve.

Equal Opportunities

We recognise and celebrate difference and pride ourselves on creating an inclusive environment for all. Whoever you are, we want you to be yourself, always. This enables greater diversity across the entire organisation for the benefit of our workforce and also the people we celebrate life with in our homes and hospitals. Barchester is proud to be an equal opportunities organisation.

Expected salary: £24000 – 26000 per year

Location: United Kingdom

Job date: Sun, 24 Dec 2023 01:59:29 GMT

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