Logistics & Car Refurb Specialist

Job Description

Job title: Logistics & Car Refurb Specialist

Company: Octopus Energy

Job description: We are looking for a Logistics and Refurb Specialist to join our growing Vehicle Operations team, working on site with our refurb and logistics partner. In this role you will have the opportunity to upgrade the journey for customers receiving one of our Nearly new vehicles, whether this be through lease or purchase. If you’re obsessed with vehicles being delivered to the highest standards, working collaboratively, cost control and finding efficiencies, then this is a unique role to really shape how we do things in the future.

About us

The electric revolution has arrived – and from 2035 you’ll no longer be able to buy a new petrol or diesel car in the UK.

We’re building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online, but experience a ‘lease for life’ through an industry changing customer experience. This is the chance to join one of the UK’s most exciting start-ups – making it easy for individuals and businesses to go electric by getting their car, charger and energy all in one cracking deal.

Octopus Electric Vehicles launched in 2018 to make it seamless to switch to cleaner, greener driving. Our mission is to drive sustainable change, decarbonise the planet and provide our customers with fair pricing and a fantastic experience.

We’re an Octopus Energy company-an innovative new energy supplier. We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in. The Octopus Group incorporates Octopus Energy, Octopus Healthcare, Octopus Investments, Octopus Property, Octopus Ventures and Octopus Labs.

What you’ll do

• Refurbishment – understand the parts needed, costs and how our vehicles should be repaired – to make sure we aren’t over spending and still achieving a very high quality of repair.
• Customer experience – put yourself in our customer’s shoes and ensure you’d be just as happy with the vehicle and experience as if it was your own.
• Damage management – meet key metrics in this area/recharging damage costs
• Quality checking – ensure the very highest standard of quality on the repairs has been carried out on all vehicles prior to delivery, ensuring minimal need to return to site for rectification work
• Finding efficiencies – work to ensure we’re allocating resources effectively, costs across logistics, refurb and utilisation are as they should be according to the P&L
• Utilisation – working with the team at our partner’s site to move cars through the stages, identifying any that are stuck in the process to move these forward
• Account Management – act as the primary point of contact between our refurbishment partner and Octopus Electric Vehicles.

What you’ll need

• Hands on experience of working on the highest standard of refurbishment of vehicles
• Industry knowledge of parts cost/ smart repair of a vehicle
• Being able to work across teams on site, who will also have a lot of industry knowledge
• Being able to think outside the norm and setting the blueprint for how Octopus repair vehicles
• Shropshire based, as this is where you’ll mostly be (along with other sites such as Stoke/Bicester)
• To be at our London office once monthly, to spend time with the OEV team and be part of our culture
• Over 25 for our insurance and be a full licence holder

Why you’ll love it here

• Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it’s something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don’t advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn’t apply to Octopus – what’s more important to us is finding the right octofit!
• Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won

in 2022, on Glassdoor we were voted and our Group CEO, Greg has recorded and how we empower our people * Visit our perks hub –

If this sounds like you then we’d love to hear from you.

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we’re looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Expected salary:

Location: Shropshire

Job date: Fri, 15 Dec 2023 02:19:09 GMT

Apply for the job now!