Maxillofacial Receptionist
Job Description
Job title: Maxillofacial Receptionist
Company: NHS
Job description: An exciting opportunity has arisen for an enthusiastic, dynamic, highly motivated, hardworking individual to join a friendly and dedicated team. The job role is varied and requires individuals who can adapt well, manage all duties effectively and be able to work in a fast paced environment.You will need to be reliable, flexible, and hard-working with excellent communication and IT skills. Delivery of deadlines is key to this role; you will be expected to work as a team member and also as an individual using your own initiative.Main duties of the jobManage and monitor patients through their treatment pathway ensuring compliance to RTT, cancer pathways and local waiting time standards.Arranging minor oral surgery procedures within an appropriate time.Work in a team based reception service providing support for each other and ensuring continuity of the service.Act as a key point of liaison between patients, GPs, other staff and outside agencies.Responsible for the day to day compiling of waiting lists, the co-ordination of scheduling patients and the effective utilisation of the minor oral surgery clinics.To ensure this is appropriately managed this will require processing of complex and sensitive information.The post holder will be required to manage waiting lists ensuring compliance with local and national targets and the Trust’s Patient Access Policy.About usWe are one of the largest hospital trusts in England, with fivehospitals and community clinics serving a local population of around 800,000 people. Our vision is ‘great healthcare from great people’. Everything we do is guided by our values: ‘People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called ‘We care’. It’s about empowering frontline staff to lead improvements day-to-day. We’re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.Date posted17 September 2024Pay schemeAgenda for changeBandBand 2Salary£23,615 a year per annum pro rataContractPermanentWorking patternPart-time, Flexible workingReference number344-8848SACJob locationsWilliam Harvey HospitalKennington RoadAshfordTN24 0LZJob descriptionJob responsibilitiesPlease scroll down to access the full Job Description and Person Specification located in Documents to download.If you have further queries please dont hesitate to contact the line manager using the contact details below. Job descriptionJob responsibilitiesPlease scroll down to access the full Job Description and Person Specification located in Documents to download.If you have further queries please dont hesitate to contact the line manager using the contact details below.Person SpecificationSkillsEssential
- Ability to communicate with, co-ordinate and liaise with a multidisciplinary team
- Ability to remain calm in a busy environment whilst working under pressure
- The ability to converse at ease with patients and provide advice in accurate spoken English is essential for the post
- Computer literate
- Able to work as part of a team and individually
ExperienceEssential
- 1 years experience in NHS environment
Desirable
- Experience in Healthcare environment
KnowledgeEssential
- Understanding of Data Protection
- Computer literate
Desirable
- Knowledge of Allscripts
- Knowledge of medical terminology
QualificationsEssential
- GCSE or equivalent passes in English Language
OtherEssential
- Confidentiality – The post holder will have access to confidential information that must not be divulged to any other unauthorised person at any time. This is in compliance with the Trust Data Protection Policy
Person SpecificationSkillsEssential
- Ability to communicate with, co-ordinate and liaise with a multidisciplinary team
- Ability to remain calm in a busy environment whilst working under pressure
- The ability to converse at ease with patients and provide advice in accurate spoken English is essential for the post
- Computer literate
- Able to work as part of a team and individually
ExperienceEssential
- 1 years experience in NHS environment
Desirable
- Experience in Healthcare environment
KnowledgeEssential
- Understanding of Data Protection
- Computer literate
Desirable
- Knowledge of Allscripts
- Knowledge of medical terminology
QualificationsEssential
- GCSE or equivalent passes in English Language
OtherEssential
- Confidentiality – The post holder will have access to confidential information that must not be divulged to any other unauthorised person at any time. This is in compliance with the Trust Data Protection Policy
