Omni Channel Sales Associate FULL TIME – *Store Based

Sales
February 5, 2024

Job Description


Job title: Omni Channel Sales Associate FULL TIME – *Store Based

Company: The Bicester Collection

Job description: Overview

OMNI CHANNEL SALES ASSOCIATE

The Retail Division at MICHAEL KORS is a continuously growing network of more than 30 Outlets, 80 Lifestyle stores, 100 Concessions/Shop in Shops in 21 European Countries. Our EMEA Retail team is passionate, driven, multicultural and has a wonderful international spirit.

Who You Are:

Our Omni Channel Sales Associates are reliable, empowered individuals, capable of multi-tasking in a fast-paced retail environment. You are an effective communicator that delivers an elevated customer experience. Keen to collaborate, you are a team player with a positive attitude towards challenges. You are also comfortable in digital contact with customer. This is an in-store based role, not remote.

What You’ll Do:

  • Achieve virtual omni channel sales results through elevated customer engagement
  • Build and maintain repeat clientele by inspiring customers with developing continually your knowledge of current trends and styling techniques
  • Drive virtual sales results from the store by utilizing the clientele app and all available tools and technology
  • Perform operational tasks with excellence
  • Create an entire meaningful virtual customer experience including post-customer purchase processes: preparing products for delivery to the customer, packing, etc
  • Demonstrate flexibility and desire for individual growth in a fast-paced store environment
  • Collaborate with the management team to create innovative ways to maximize personal sales results

You’ll Need to Have:

  • Confidence in delivering exceptional virtual omni channel customer experience
  • Ability to resolve all client problems quickly and effectively, ensuring client satisfaction
  • Excellent organizational and communication skills with attention of detail and accuracy
  • Understanding of managing omni channel virtual sales targets and expectations
  • Comfortable communicating with customers on the phone (from the store) and via WhatsApp
  • Creativity and skills to create digital content to engage our customers
  • Able to work under pressure and to thrive in a fast-paced, retail sales environment
  • Able to work on different tasks easily – multi-tasking
  • English Language

We’d Love to See:

  • A vibrant and motivated style with the ability to engage, a true brand ambassador
  • Ability to sell, with a passion for styling and a love for fashion
  • Interested in self-development and in growing your career within Capri Holdings (Versace, Jimmy Choo, MICHAEL KORS)
  • Technologically savvy individual with an entrepreneurial spirit
  • Local language

What We offer:

  • Competitive compensation package
  • Employee discount across Jimmy Choo and Michael Kors
  • Clothing allowance
  • Employee Wellbeing programme

I feel really lucky to be surrounded by such a great team. I’m not only grateful that they’ve helped me achieve my goals, but also that I can give them a place where they can achieve theirs.

– MICHAEL KORS –

*We are an Equal Opportunity Employer M/D/F/V

Expected salary:

Location: Bicester, Oxfordshire


Location

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