Operational Excellence Consultant (Business Change Management)
Job Description
Job title: Operational Excellence Consultant (Business Change Management)
Company: AECOM
Job description: Company Description
Work with Us. Change the World.
At AECOM, we’re delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world’s trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of nearly 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We’re one global team driven by our common purpose to deliver a better world. Join us.
Job Description
To support delivery and development of a top performing Operational Excellence capability within the Advisory Services group that wins and delivers high value consultancy projects across a broad range of industries integrating continuous improvement thinking across all the work that we deliver.
Job Duties:
As a member of the team, you will:
- Support delivery of value propositions for business change, lean and other process improvement capabilities.
- Improve the way we deliver change.
- Help develop our professional facilitation solutions offering.
- Support the development of thought leadership that sets AECOM apart from its competitors.
- Support in the delivery and development of best practice methods and standards for business change which may include lean and process optimisation to apply throughout the project / programme delivery life cylce
- Maintain a network throughout AECOM to adopt operational excellence and change practices into delivery of their projects and with their clients.
- Maintain client relationships through project delivery and in support of business development.
- Ensure you deliver projects professionally an execute to quality, cost and time.
- Champion a culture of safety
Requirements:
- You will have experience as a change manager with excellent facilitation skills. Awareness of lean, continuous improvement and process improvement is a plus inc. Collaborative Planning.
- You will be able to help clients identifying the need for change, developing a plan to implement the change, and then overseeing the execution of that plan to ensure that the change is successful.
- You will have experience delivering change in complex collaborative environments
- You will have experience in leading the facilitation of interdisciplinary collaborative sessions / workshops with internal and external customers
- You will be willing to work in a consulting capacity and develop stakeholder relationships.
- You will have a in depth understanding of change methodologies. Organisational change and design is a plus.
- You will be able to guide your clients through change in a patient and professional manner
- You will demonstrate initiative and a desire for dealing with complex problems, especially helping teams hold difficult conversations.
- You will be able to listen to clients, understand and relate their requirements for our services.
- You will be flexible and willing to work away from the office to meet our client or business demands.
- Experience in Aviation, Rail, Highways and Water sectors is a plus.
- We envisage that the role will be based in either our Birmingham, Manchester, Bristol or London offices. You will need to be able to regularly travel to other locations, mainly across the UK, but also Europe and further afield as required.
Additional Information
About AECOM
AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $13.1 billion in fiscal year 2022. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
Freedom to Grow in a World of Opportunity
You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.
Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
All your information will be kept confidential according to EEO guidelines.
Expected salary:
Location: Glasgow
