Operations Manager

February 27, 2024

Job Description


Job title: Operations Manager

Company: IDEX Consulting

Job description: Access real-time salary data on over 600 roles across 40 different specialisms across the General Insurance, Financial Services and Legal professions.

Our 2023 Salary & Benefits Guide is here!

Providing the best market insight, key advice on changing economic conditions, and the latest salaries in the General Insurance, Financial Services, and Legal sectors.

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Our 2023 Salary & Benefits Guide is here!

Providing the best market insight, key advice on changing economic conditions, and the latest salaries in the General Insurance, Financial Services, and Legal sectors.

Access insights now!

Our 2023 Salary & Benefits Guide is here!

Providing the best market insight, key advice on changing economic conditions, and the latest salaries in the General Insurance, Financial Services, and Legal sectors.

Access insights now!

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Operations Manager

Job details Posted 22 February 2024 Salary£50000.00 – £60000.00 per annum LocationNorth Yorkshire Job type Discipline Expiry 01 June 2024 Reference41215_1708600598

Consultant

Regional Manager

Operations Manager

Job description

Are you passionate about ensuring smooth operations and compliance within the commercial insurance sector? We are seeking a motivated individual to join our team as a Commercial Insurance Operations and Compliance Manager managing a vibrant office.

Key responsibilities

Operations management

  • Oversee day-to-day operations to ensure efficiency and effectiveness
  • Implement and refine business processes and procedures for optimal performance
  • Manage workflow to meet service standards for clients and insurers
  • Provide management information (MI) to support strategic decision-making
  • Managing the Acturis system and being a super user for the group

Compliance management

  • Develop and manage compliance monitoring programme to ensure adherence to regulations
  • Collaborate with Broker network to meet compliance deadlines and requirements
  • Ensure compliance with FCA regulations and data security protocols
  • Handle complaints in accordance with company procedures

Reporting and analysis

  • Provide MI to Directors and Accountants on a weekly and monthly basis
  • Align MI with business workflow processes to ensure compliance and efficiency
  • Collaborate with different teams on marketing and pathway initiatives
  • Work with Accountants on month end MI

Management and leadership

  • Manage and mentor team members to ensure alignment with company goals.
  • Oversee employee activities, HR policies, and health & safety protocols.
  • Foster a positive and collaborative work environment.

Qualifications and skills

  • Previous experience in commercial insurance operations and compliance management preferred
  • Strong understanding of FCA regulations and compliance requirements
  • Excellent analytical and problem-solving skills
  • Effective communication and interpersonal abilities
  • Ability to manage multiple tasks and meet deadlines
  • Familiarity with Acturis software or similar systems
  • Experience in managing supplier relationships within the insurance sector

If you are ready to take on a challenging yet rewarding role in commercial insurance operations and compliance management, apply now to Ian at IDEX. Grow your career with us and make a meaningful impact in the dynamic world of insurance.

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Our Diversity, Equity and Inclusion Mission

At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.

Expected salary: £60000 per year

Location: Yorkshire & the Humber

Location