Outpatient Senior Administrator – Womens Health
Job Description
Job title: Outpatient Senior Administrator – Womens Health
Company: NHS
Job description: The Outpatient Service Senior Administrator role in Womens Health will play a crucial role in the support and running of the service, patient experience and our administrative pathways and processes. This role involves supporting the Operations Manager with leading a team of Assistant Administrators in the operational delivery and clinical governance of Outpatient Services.Main duties of the jobThe main duties of this role are to assist the operational team with developing and running the Womens Health Booking team.We are working to provide our women with a ‘Gold Star’ service for their visits to Hospital. To enable us to do this we are looking for a Senior Outpatient Administrator to join our small booking team.You will need to be confident in decision making, organised, proactive, have excellent communication skills and be able to multi-task.About usWe are one of the largest hospital trusts in England, with fivehospitals and community clinics serving a local population of around 800,000 people. Our vision is ‘great healthcare from great people’. Everything we do is guided by our values: ‘People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called ‘We care’. It’s about empowering frontline staff to lead improvements day-to-day. We’re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.Date posted18 November 2024Pay schemeAgenda for changeBandBand 3Salary£24,071 to £25,674 a year per annumContractPermanentWorking patternFull-time, Flexible workingReference number344-9847WCYJob locationsQueen Elizabeth the Queen Mother HospitalRamsgate RoadMargateCT9 4ANJob descriptionJob responsibilitiesPlease scroll down to access the full Job Description and Person Specification located in Documents to download.If you have further queries please dont hesitate to contact the line manager using the contact details below. Job descriptionJob responsibilitiesPlease scroll down to access the full Job Description and Person Specification located in Documents to download.If you have further queries please dont hesitate to contact the line manager using the contact details below.Person SpecificationQualificationsEssential
- Basic Numeracy and Literacy
- GCSE Grade A-C in English and Maths
Desirable
- Customer service training/experience
SkillsEssential
- Ability to communicate clearly both written and verbally
- Ability to multi-task
- Accuracy – pays attention to detail
Desirable
- Experience of working in a customer service environment
- PAS knowlege
ExperienceEssential
- Experience of or awareness of range of work practices in an office environment
- Experience of managing a team
- Experience of Trust systems
Desirable
- Experience of training a team
- Experience of working within a busy environment
Person SpecificationQualificationsEssential
- Basic Numeracy and Literacy
- GCSE Grade A-C in English and Maths
Desirable
- Customer service training/experience
SkillsEssential
- Ability to communicate clearly both written and verbally
- Ability to multi-task
- Accuracy – pays attention to detail
Desirable
- Experience of working in a customer service environment
- PAS knowlege
ExperienceEssential
- Experience of or awareness of range of work practices in an office environment
- Experience of managing a team
- Experience of Trust systems
Desirable
- Experience of training a team
- Experience of working within a busy environment
Expected salary: £24071 – 25674 per year
Location: Margate, Kent
