Patient Pathway Administration Assistant
Job Description
Job title: Patient Pathway Administration Assistant
Company: NHS
Job description: We are seeking an enthusiastic individual, who can work well as part of the Women’s Health administration team providing a high-quality administration support service.The post-holder will need good written and verbal communication, strong IT skills, interpersonal and administration skills with the ability to work flexibly within a challenging environment. A proactive “can do” attitude is required and a commitment to high quality, recognising the benefits of creativity and adaptability.Main duties of the jobTo work in a team-based administrative service providing support for each other and ensuring continuity of the service.To obtain, track and return (on-site) casenotes or other patient records as required.To maintain the team’s generic email inbox, distributing queries as appropriate.To sort all incoming post and ensure all outgoing post is taken to the PostRoom daily.About usWe are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is ‘great healthcare from great people’. Everything we do is guided by our values: ‘People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called ‘We care’. It’s about empowering frontline staff to lead improvements day-to-day. We’re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.Date posted07 November 2024Pay schemeAgenda for changeBandBand 2Salary£23,615 a year per annumContractPermanentWorking patternFull-time, Flexible workingReference number344-4964WCY-AJob locationsWilliam Harvey HospitalKennington Rd, Willesborough,AshfordTN24 0LZJob descriptionJob responsibilitiesPlease scroll down to access the full Job Description and Person Specification located in Documents to download.If you have further queries please dont hesitate to contact the line manager using the contact details below. Job descriptionJob responsibilitiesPlease scroll down to access the full Job Description and Person Specification located in Documents to download.If you have further queries please dont hesitate to contact the line manager using the contact details below.Person SpecificationQualificationsEssential
- Educated to GCSE level with A-C grades in English and Maths or equivalent qualifications
- Good standard of numeracy & literacy
Skills and experienceEssential
- Previous clerical experience
- Work under pressure and to tight deadlines
- Computer literate – Knowledge of Microsoft Office packages e.g. Word, Excel, etc
- Excellent verbal, written and numerical skills
- Strong interpersonal skills
Desirable
- Knowledge of NHS systems, including Allscripts
- Ability to implement processes for data collection
Professional attributesDesirable
- Previous PAS/Allscripts experience
- Processing of confidential information (Data Protection Act 1998)
Person SpecificationQualificationsEssential
- Educated to GCSE level with A-C grades in English and Maths or equivalent qualifications
- Good standard of numeracy & literacy
Skills and experienceEssential
- Previous clerical experience
- Work under pressure and to tight deadlines
- Computer literate – Knowledge of Microsoft Office packages e.g. Word, Excel, etc
- Excellent verbal, written and numerical skills
- Strong interpersonal skills
Desirable
- Knowledge of NHS systems, including Allscripts
- Ability to implement processes for data collection
Professional attributesDesirable
- Previous PAS/Allscripts experience
- Processing of confidential information (Data Protection Act 1998)
