Patient Pathway Coordinator/Medical Secretary
Job Description
Job title: Patient Pathway Coordinator/Medical Secretary
Company: NHS
Job description: An exciting opportunity has arisen at the Kent and Canterbury Hospital for a Patient Pathway Coordinator/ Medical Secretary post within the Stroke department at East Kent Hospitals. This post is for 37.5 hours a week.We are looking for an enthusiastic person with excellent administration skills. The candidate should be able to adapt to a changing environment and show confidence , knowledge and experience in the use of hospital based IT systems.Previous NHS experience desirable.Main duties of the jobProactively co-ordinate patients through their treatment pathway ensuring a smooth process and compliance to National Cancer waiting time standards, National RTT compliance standard, diagnostic standards and any internal targets.Provide comprehensive administrative, clerical and audio typing support to consultants and their teams.Monitor new patient referrals to Consultant workflow and escalate where necessary.Support the Operational Managers in achieving utilisation targets for outpatient clinics and timely recording of clinical outcomes.Act as key point of contact on behalf of the department and the Trust and deal effectively and courteously with all enquiries from consultant and clinical teams, Operational Managers, GPs, patients, other departments within the Trust and all other departments, as well as external providers.Organise own work schedule, adapt the schedule as required to meet commitments to others within the agreed timescales and, where this is not achievable, give notification promptly with reasons to line manager.About usWe are one of the largest hospital trusts in England, with fivehospitals and community clinics serving a local population of around 800,000 people. Our vision is ‘great healthcare from great people’. Everything we do is guided by our values: ‘People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called ‘We care’. It’s about empowering frontline staff to lead improvements day-to-day. We’re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.Date posted02 October 2024Pay schemeAgenda for changeBandBand 3Salary£24,071 to £25,674 a year per annumContractFixed termDuration24 monthsWorking patternFull-time, Flexible workingReference number344-6725KCH-FJob locationsKent and CanterburyEthelbert RoadCanterburyCT1 3NGJob descriptionJob responsibilitiesPlease scroll down to access the full Job Description and Person Specification located in Documents to download.If you have further queries please dont hesitate to contact the line manager using the contact details below. Job descriptionJob responsibilitiesPlease scroll down to access the full Job Description and Person Specification located in Documents to download.If you have further queries please dont hesitate to contact the line manager using the contact details below.Person SpecificationQualificationsEssential
- GCSE A-C
Desirable
- Medical secretary qualification
- Previous NHS/ administration experience
SkillsEssential
- 2 years’ experience in an administrative role
- Work under pressure and to tight deadlines
- Excellent communication skills. Listening skills and minute taking.
- Computer literate Knowledge of Microsoft Office packages e.g. Word, Excel, etc
Desirable
- Knowledge of NHS systems, including All Scripts
ExperienceEssential
- Working in a busy environment
Person SpecificationQualificationsEssential
- GCSE A-C
Desirable
- Medical secretary qualification
- Previous NHS/ administration experience
SkillsEssential
- 2 years’ experience in an administrative role
- Work under pressure and to tight deadlines
- Excellent communication skills. Listening skills and minute taking.
- Computer literate Knowledge of Microsoft Office packages e.g. Word, Excel, etc
Desirable
- Knowledge of NHS systems, including All Scripts
ExperienceEssential
- Working in a busy environment
Expected salary: £24071 – 25674 per year
Location: Canterbury
