Principal Engineer (Application Support) at University of Bath
Job Description
The Digital, Data & Technology Group is looking to appoint a Principal Engineer (Application Support).
About the role
The Principal Engineer will play a key role in shaping and implementing the changes and improvements required to transform the service provision of technology services across the University.
Reporting into the Head of Platforms & Applications, the Principal Engineer role forms part of the wider leadership team providing direction for the wider Delivery & Operations function. As an expert in their field, they will be responsible for the effective leadership for their technical and functional areas of responsibility.
The role will be responsible for engineering across a wide-ranging technology stack including on-premises solutions and cloud-based solutions. The Principal Engineer has the skills necessary to plan and manage all phases of work across the team, driving continual improvement, embedding good practices, processes, and methods.
As a Principal Engineer you will be responsible for effective operational IT Service Delivery within your area, ensuring services are managed in accordance with agreed service levels, standards and policies. Working with the DDaT Portfolio team the role will be responsible for the effective planning and delivery of the Projects within your area, ensuring alignment to the agreed organisational priorities and adherence to the agreed project delivery and assurance framework.
The role will be responsible for the day-to-day management of the teams within your area to ensure they have the resources and capabilities required and are working in collaboration with colleagues across the department to enable effective IT Service Delivery across operational services and projects.
They will liaise with senior stakeholders across the wider University and DDaT, being responsible for the Service Delivery, design, implementation and development of policies and processes within their functional area.
About you
- Previous experience of leading a software engineering team.
- Experience of building sustainable relationships across key IT and business-wide stakeholders.
- Experience of working at a strategic level in a technology environment.
- Proven experience of supervising or managing and developing an effective team in a complex environment.
- Broad and deep knowledge of current IT technologies and their application in a Higher Education context.
- Experience of developing and improving business processes, using a broad and deep technical knowledge to identify alternative technical and procedural solutions to meet business need.
- Knowledge of IT Service Management principles and IT Project Management methods.
