Product Support Engineer
Job Description
Job title: Product Support Engineer
Company: Raytheon Technologies
Job description: Date Posted: 2024-02-27
Country: United Kingdom
Location: Wessex Advanced Switching Products, Alexandria Park, Penner Road, Havant, PO9 1QY
Position Role Type: Unspecified
Collins Aerospace is a leader in technologically advanced and intelligent solutions for the global aerospace and defence industry. Created in 2018 by bringing together Rockwell Collins and UTC Aerospace Systems, Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.
At Collins Aerospace, our Interiors team is focused on innovation, safety and cost efficiency. But we don’t just get people from point A to point B. We’re committed to making air travel more comfortable, connected and secure. As a leader in aviation interior products and services, we’re helping airlines and original equipment manufacturers create a positive experience for their customers. With offices and manufacturing facilities in more than 12 states across the U.S. and more than 10 countries around the globe, we’re changing the game of aircraft interiors. Are you ready to join our team?
We have several exciting positions available right now, including a Product Support Engineer in our Havant facility, WASP, providing aircraft interiors with high-end passenger products such as custom lighting and luxury switches and passenger controls.
The successful candidate can expect to:
- Collaborate with cross function teams (internally and externally) to implement design changes and improvements to production and aftermarket products.
- Provide engineering support for customer change enquiries, troubleshooting issues and timely engineering support for production and aftermarket technical concerns.
This includes:
- 2D & 3D CAD Design (Solidworks) & BOM management.
- Design changes of assemblies involving various manufacturing methods (injection moulded, sheet and machines metal, sheet plastic cutting and printing, PCB assemblies, cable assemblies).
- 3D printing prototyping and development, prototype hands on build where necessary.
- Basic Electronics changes.
- Investigation of obsolescence and incorporation of changes with consideration to functional and certification impacts.
- Working with production and manufacturing engineering to support production with product enhancement for manufacturability and design to cost.
- Review and approval of documentation impacted by design changes made.
Key Skills
- Analytical approach to design and manufacturing.
- Ability to work to tight deadlines under pressure in a busy environment.
- A strong initiative to work with missing or limited information.
- Ability to interact with staff members at all levels within the business.
- High attention to detail.
- Good understanding of an Engineering Office environment.
- Must be computer literate: Microsoft Excel, Word, PowerPoint etc.
- Must be highly proficient: Solidworks or similar
Essential Criteria:
- Degree / HNC / HND in a suitable engineering subject.
- Design experience of products and assemblies.
Desirable Criteria:
- An understanding of aircraft manufacturers’ qualification standards and related standards, e.g., D6-36440, RTCA/DO-160, ABD0100.1.2, etc.
The Person
Collaborates
Building partnerships and working together with others for the greater good.
Communicates Effectively
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Courage
Stepping up to address difficult issues, saying what needs to be said.
Customer Focus
Building strong customer relationships and delivering customer-centric solutions.
Develops Talent
Taking an active role in the growth of yourself and others to meet both career and organizational goals.
Drives Results
Consistently achieves results, even under tough circumstances and empowers others to do the same.
Instils Trust
Gaining the confidence of others through integrity, credibility, and authenticity.
Strategic Vision
Seeing ahead to future possibilities and translating them into breakthrough strategies.
How to apply:
Please note, it is the candidate’s responsibility to clearly outline how they meet the criteria required for this role.
Collins Aerospace is an Equal Opportunities employer.
Benefits:
People are core to what we do. As such, we are committed to providing an industry leading benefits package. We offer a highly competitive salary, annual bonus, and many other benefits to include:
- 25 days Annual Leave & 9 Public Holidays (including +/- 5 days holiday buy/sell scheme)
- Attractive Compensation Package
- BUPA health insurance and discounted rates for immediate family members
- Early finish Fridays
- Health cash plan and subsidized dental plan
- Death in Service Benefit
- Generous Employer Contribution Pension Scheme
- Hybrid work options
RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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Expected salary:
Location: Havant, Hampshire
