Program Support, Community Homes for Opportunity

January 25, 2024

Job Description

Job title: Program Support, Community Homes for Opportunity

Company:

Job description: Program Support, Community Homes for Opportunity

Full-Time, Permanent (Benefitted)

London, Ontario and surrounding areas

– Application Deadline: January 23, 2024

This position performs duties and will have responsibilities consistent with supporting the administrative, human resources and reporting requirements of the Community Homes for Opportunity (CHO) Program. It provides scheduling, and staff coverage coordination and plays a role in communication within the CHO Thames Valley teams. Travel between sites will be required for this role.

Consider revitalizing your career and making a difference in your community by joining our team!

WHAT WE’RE OFFERING:

  • What you’ll be making – Current rates for this role are $22.33 to $25.71 per hour (Specialized Admin Grid)
  • The above are initial rates; with grid increases as per policy
  • Internal staff members will be placed on the appropriate grid based on their current rate of pay, up to Level 8 of the grid (see Intranet Policy –

) * When you’ll work – 70 hours over two-week period; Monday- Friday 8:30am-4:30pm

  • What your benefits will be – After a 90-day waiting period, will be eligible for extended healthcare benefits
  • Your pension plan – Immediately enrolled in Healthcare of Ontario Pension Plan (HOOPP)
  • PSLRTA Notice – This posting characterizes this position as currently non-union. However, please be aware that the organization on September 29, 2022, a vote was held as a result of an application by the Organization under the Public Sector Labour Relations Transition Act. The result was that employees voted to award OPSEU bargaining rights for all employees. Until such time as a new collective agreement is finalized, current terms and conditions of employment and existing, applicable collective agreements, if any, will remain in force and effect.

HOW YOU WILL BE MAKING A DIFFERENCE:

Support for Program Initiatives:

  • Assists with written reports and proposals with regard to the Cho Program, including the expansion and/or modification of services, and to meet documentation and reporting requirements of funding and accreditation bodies.
  • Works with the Manager and staff to create and revise systems and program procedures by analyzing operating practices, record-keeping systems, forms consistency, and assists to implement change.
  • Works with the Mangers to ensure effective communication within the programs
  • Works cooperatively and effectively with others to make decisions to enhance organizational effectiveness
  • Undertakes self-directed tasks when necessary
  • Anticipates, understands and responds to the needs of staff to ensure smooth operation of services
  • Acts as a communication liaison within Supportive Housing and other CMHA Thames Valley Addiction & Mental Health Services (CMHA TVAMHS) programs, as well as between other stakeholders and partners

Administrative Support:

  • Provides administrative support and assistance to the Director, Manager, and CHO Program staff, including assisting with the development and maintenance of departmental correspondence, documentation requirements, procedures, forms, reports, meeting preparations, faxing, scanning, etc.
  • Assists with coordinating and/or compiling accurate and comprehensive regular and special statistical reports to meet the CHO Program and funder requirements
  • Maintains CHO Program Smartsheet records, communicates with finance and leadership regarding any concerns
  • Prepares and reviews program material, forms, presentations, literature and promotional materials
  • Prepares and maintains various program reports, policies and procedures, meeting preparation, etc.
  • Provides support to CHO Program staff with regard to equipment and supply needs

Subsidy & Tenant Records:

  • Supports maintenance of accurate tenant records including tracking of move-ins and move-outs
  • Records rent payables, where required, including communication with landlords and Property Services, as well as CHO Team

Human Resources Support:

  • Maintains vacation requests as a delegate in HRIS for all CHO staff
  • Coordinates program coverage in advance on approved time off requests, and anticipated staff vacancy management
  • Enters and verifies bi-weekly timesheet data in HRIS before Director signs off and updates CHO templates
  • Assists in maintaining interview tracking database of interviewees and contacted applicants
  • Coordinates IT requirements and schedules CMHA TVAMHS orientation, and program orientation for new hires

Training Support:

  • Registers staff for professional development opportunities and tracks professional development for the CHO Program
  • Assists Human Resources in compiling staff lists for internal CMHA TVAMHS training or functions and registers staff as required
  • Develops Outlook and technology training for all staff and will provide thorough training and refresher training to all CHO Program staff including Private CHO home staff as required
  • Provides assistance to CHO Program staff with regard to the use of office technology such as computers and database functions while liaising with IT personnel
  • Performs other duties and responsibilities consistent with role

WHAT YOU’LL NEED TO APPLY:

Police Vulnerable Sector Check Requirements

Successful candidates must have a Police Vulnerable Sector Check completed in the last six months. Interested applicants who reside in the City of London and are in need of a Police Vulnerable Sector Check (PVSC) are encouraged to apply for one as soon as possible as PVSCs in the City of London are currently taking approximately 2 weeks to be processed and offers of employment cannot be made without receipt of a PVSC.

We require the following qualifications:

  • Post-secondary education or equivalent work experience (Primary proof of credentials will be required during the hiring process, i.e. an original degree/diploma/certificate or official transcript; for ongoing education, an unofficial transcript will be accepted)
  • Valid Ontario Drivers Licence and Access to a Vehicle to carry out job duties
  • Clear, current Police Vulnerable Sector Check (PVSC)
  • Demonstrated ability to attend work regularly

We prefer the following qualifications:

  • Experience in not-for-profit agencies
  • Bilingual both official languages, preferred; préférence sera accordée aux candidats qui sont compétents dans les deux langues officielles du Canada
  • Experience facilitating group and individual training sessions
  • Extensive working knowledge of MS Office Professional and strong computer skills
  • Knowledge of Human Resources Fundamentals
  • Knowledge of mental illness and co-occurring complex issues
  • Time Management: Balances a multitude of competing tasks and prioritizes duties as needed
  • Superior oral and written communication skills
  • Self-starter work ethic
  • Able to prioritize
  • Able to work independently
  • Able to liaise with other departments, staff and committees
  • Demonstrated judgment, problem-solving, and organizational skills
  • Flexibility and adaptability to changing needs and circumstances

INTERNAL APPLICANTS: To be considered as an internal applicant, current staff members are reminded to apply using their @cmhatv.ca or @slwar.ca email address.

Get your application in by – January 23, 2024

Our recruitment process allows us to learn about your previous work experience, your qualifications and your commitment to fulfilling our vision. While we appreciate the interest of all applicants, only those individuals being considered for a position will be personally contacted by someone from the interview team.

We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities. If you require accommodations related to a disability at any point during the recruitment process, please contact

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Expected salary:

Location: London – Canada


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