Repairs Data Analyst
Job Description
Job title: Repairs Data Analyst
Company: Brackenberry
Job description: We are working closely alongside a Local Authority in Haringey to assist with the appointment of a Repairs Data Analyst, on a 3-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.Rate of Pay: £24.00 per hour PAYEResponsibilities:
- Manage and deliver data analysis under the direction of the Head of Repairs.
- Develop an in-depth knowledge and understanding of the repairs service and use this to continuously improve services across the service in accordance with the service delivery plan and housing improvement plan.
- Use a range of project management and data analysis skills to drive transformation, innovation, and service improvement across the housing repairs service.
- Carry out analysis of customer feedback, insight, performance, and management information, and report to these to HRSMT with detailed findings and recommendations for change.
- Lead on data analysis reporting to the Head of Repairs with key findings and evidence-based recommendations.
- Pro-actively review systems and processes to find efficiencies in working practices, and report these to the Head of Repairs.
Required Experience:
- Experience in the use of IT packages, relevant to the post e.g., advanced Excel skills.
- Experience in social housing and an understanding of a housing repairs service.
- Experience of dealing effectively and efficiently with customer and client enquiries
Please note:
- You should be available to work immediately or at a short notice.
- You should have right to work in U.K
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.#RQ1201265
Expected salary: £24 per hour
