Retail Consultants | Aesop Selfridges, London | Full Time and Part Time
Job Description
Job title: Retail Consultants | Aesop Selfridges, London | Full Time and Part Time
Company: Aesop
Job description: For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations.Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.Role purposeWe currently seek passionate Retail Consultants for Full Time and Part Time positions in our prime location Aesop counter in the beauty hall of Selfridges London.As a Retail Consultant, you embody our desire to engage, listen and guide customers to products that are relevant to them. You will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs you will deliver an exceptional, inclusive customer experience that contributes to our overall commercial success.What we are looking forExperience operating within a customer service role or environmentEffective selling skills and the ability to drive commercial outcomesStrong communication skills – Fluency in Mandarin and Arabic desirableHistory of successfully participating in and contributing to a teamDemonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for allOpen mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectivesWorking knowledge of skin care and skin care industry (advantageous)Knowledge of hair care, body care, fragrance and home categories (advantageous)What’s on offerWe take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs. Employee benefits include –Up to 50% product discount and bi-annual complimentary product allocationCycle to work schemeSummer wellness leave options and paid volunteering allowance for all employeesIn-house Product and Core skills trainingCompetitive bonus opportunity based on personal performance and commission opportunity based on Store performanceSuite of options to aid development, including complimentary access to LinkedIn LearningAccess to employee assistance programmes and complimentary subscription to Headspace mindfulness appMatched Gifting Policy – where every £ raised by employee for any registered charity will be matched by the Aesop FoundationAesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.
Expected salary:
Location: London
