Sales and Reassessment Coordinator

Job Description

Job title: Sales and Reassessment Coordinator

Company: Bureau Veritas

Job description: An award-winning employer, our people are trusted and responsible, believing in what they do with a clear commitment to contribute to transforming the world we live in and shaping a world of trust. Bureau Veritas operates in a wide range of sectors, delivering Testing, Inspection and Certification services to some of the world’s biggest household names. With more than 400,000 global clients and a reputation for quality, we are at the forefront of service and innovation.

Our people are at the heart of everything we do, which is why we have worked hard to create a supportive and engaging working environment, which is open and inclusive and individuals are given the opportunity to fulfil their potential and really leave their mark.

Role: Sales and Reassessment Coordinator

Location: Hybrid in Manchester/Birmingham/London office – flexible for the right candidate

Package: £27-33kpa + fantastic benefits package

Your career is about more than building a CV-it’s a chance to #Leaveyourmark

Make an impact doing work you can be proud of and contributing to a global mission to enhance safety standards with integrity and help us create a brighter future, shaping a world of trust, and a safer society for us all.

Role Purpose

To assume the role of management of all aspects of the recertification process for management system certification clients, through the identification of anticipated renewal activities on a monthly basis, working approximately 6 months in advance of certificate expiry, issuance of client proposals that are aligned to specific Certification scheme rules and calculations, and liaison with clients to ensure the follow-up activities required for new contracts to be set up are completed.

Main Duties and Responsibilities:

• Identification of certificates requiring renewal / recertification and management of associated tracker to monitor process progress, ensuring monthly and annual recertification targets are achieved and client retention maximised.
• Client liaison to ensure all required information / application forms are available to initiate renewal / recertification process.
• Completion of required contract review forms (CRFs) and associated documentation for client renewals, extensions to scope, new standards, in line with scheme rules and BV processes.
• Generating proposals to issue to clients, in line with approved CRFs for renewals, extensions to scope, new standards.
• Input, update and maintenance of sales data and documents within Salesforce and other internal/external software tools, portals or documents, including for sector specific schemes (e.g. CMX).
• Follow up and closure of client proposals, inline with BV processes for contract set-up, audit planning, invoicing etc.
• Responding to sales queries from clients via teams, phone & email, as appropriate.
• Revision of CRF’s with clients’ updates / change requests, seeking approval of the revised CRF, issuing updated proposal and managing related contract changes in required tools.
• Resolution of ‘sales fixings’ resulting from technical reviews.
• Approval of CRFs from other members of the team in line with defined criteria / parameters.
• Assisting the wider certification team with sales and CRF queries.
• Support with data analysis in relation to the above activities, including client attrition.

Experience & Skills Required:

• Experience working in the certification industry.
• Good organisation skills with effective time management and ability to work to deadlines.
• Effective communicator, both verbal and written to peers, clients and senior managers.
• Good team player.
• Good problem-solving abilities.
• Intermediate Microsoft Excel skills.

What’s in it for you?

• Competitive salary
• 25 days holiday + 8 bank holidays
• Combined employee/employer pension contributions of up to 12%
• Hybrid Working
• Flexible benefits scheme, to suit what is important to you including Life Cover, Private health care, Dental Care, GymFlex, Techscheme, Enhanced Maternity/Paternity policy, Give as You Earn scheme & Travel Insurance
• Health and Wellbeing Support through; Mental Health First aiders, Employee Assistance programme & Smart Health services
• Working for an Industry leading global Inspection company certified as a UK Top Employer for the last nine years in a row

Please be aware that all roles within Bureau Veritas UK&I may require a DBS, Credit or Security Clearance Check.

Bureau Veritas is an equal opportunity employer. No job applicant or employee shall receive less favourable treatment because of their gender, marital or civil partnership status, sexual orientation, colour, race, ethnic origin, religion, disability or age.

Bureau Veritas operates a strict Code of Ethics that ensures the proper conduct of our day-to-day business.

Expected salary: £27000 – 33000 per year

Location: England

Job date: Sun, 14 Jan 2024 03:49:39 GMT

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