Sales Coordinator/Researcher
Job Description
Job title: Sales Coordinator/Researcher
Company: GLH Hotels
Job description: Clermont Hotel Group are excited to be expanding their UK Sales team and creating a number of new roles providing great career opportunities for ambitious, forward thinking, energetic individuals. With 17 hotels, 5,000 bedrooms and over 120 meeting and event spaces across London this is a great time to join our team! We encourage you to bring your personality and ideas to work, so we can create extraordinary experiences and environments for everyone.The Role
- Conduct thorough market research to identify potential sales leads and targets
- Gather and analyse data on competitor activities, market trends, and customer preferences to identify new business opportunities
- Track and monitor industry news, events, and developments to stay up to date with the latest market trends and competitor activities
- Take an analytical approach to internal and wider industry data systems and collate the resulting opportunities for development by the sales team
- Identify and compile a comprehensive database of potential clients and key decision-makers within the corporate and meetings and events sectors
- Assist the sales team in identifying and qualifying sales leads, ensuring accurate and up-to-date information is maintained in the CRM system (Salesforce)
- Work closely with the hotel-based sales teams to collate and co-ordinate targeted sales activity in conjunction with the central sales team
- Collaborate with the sales team to develop effective sales strategies and tactics based on research findings and market insights
- Provide recommendations and insights to improve sales strategies and target specific customer segments within the London market
- Support the sales team in preparing proposals, presentations, and sales collateral by providing accurate and relevant information
- Assist in organizing and attending industry events, trade shows, and networking sessions to gather market intelligence and build relationships with potential clients
- Maintain and enrich customer data within the CRM system (Salesforce)
- Provide general administration assistance to the proactive sales team
What we look for● Experience of sales and account management, preferably within the hospitality industry
● An ambitious individual looking to develop their career within hospitality sales
● Proficiency in conducting market research using various tools and techniques
● Excellent communication, and interpersonal skills
● Self-motivated, proactive and target orientated with the ability to work both independently and as part of team
● Time management and organizational skills with the ability to prioritize multiple ongoing activities
● Ability to absorb and understand market trends and data and effectively communicate their potential
● Proficient in MS Office and CRM software (Salesforce)What’s in it for you?
- Great development opportunities – clear career pathways
- Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
- Interest free season ticket loans (conditions apply)
- Access to a 24/7 Employee Assistance Program
- Global Hotel Discount Scheme
- Wagestream – get access to earned salary before payday
- Paid volunteering days
- Sales Incentive Scheme
- Apprenticeships and accredited qualifications up to Level 7 (Master’s Degree equivalent)
- Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
- Great Recognition program
- …and many more!
