Sales Operations Manager

Sales
January 11, 2024

Job Description


Job title: Sales Operations Manager

Company: Worldline

Job description: About Worldline
Worldline [Euronext: WLN] is a global leader in the payments industry and the technology partner of choice for merchants, banks and acquirers. Powered by c. 18,000 employees in more than 40 countries, Worldline provides its clients with sustainable, trusted and innovative solutions fostering their growth. Services offered by Worldline include in-store and online commercial acquiring, highly secure payment transaction processing and numerous digital services. In 2022 Worldline generated a revenue close to 4.4 billion euros.worldline.com

Sales Operations Manager

United Kingdom

This is Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape evolution.

The Opportunity

This is the perfect time for a Sales Operations Manager to join our crew. Our new Sales Director at the helm is growing our sales team with ambitious but exciting targets to aim for with some great new and existing Worldline products. As the Sales team grows so does the need to support them and this is what Sales Operations is all about!

All this with a fun, dynamic company that has Great Place to Work status. Working for the Sales Operations and Bids Director you’ll be joining a great team where your colleagues will be the Bid Team Manager, Telesales Manager and the Contact Centre Manager.

Day-to-Day Responsibilities​

  • Lead the sales governance process for the UK&I and support the Sales team take deals through the correct workstream
  • Run weekly governance meetings for the sales team assisting them to seek approval for their customer opportunities
  • Take ownership of the UK&I instance of our Global Salesforce CRM including building and maintaining reports and dashboards
  • Undertake detailed analysis on an ad-hoc basis covering various aspects of the sales data we hold for the UK&I business
  • Facilitate the bi-annular client customer satisfaction process, perform analytics on results and drive subsequent improvement plans with our Account Directors
  • Hold Account Managers and Directors to account ensuring we adhere to UK&I and Global policy and procedures
  • Develop strong relationships with the Global team and your equivalents in other Worldline Sales teams in across various countries

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

  • You have the confidence to run internal meetings with people at all levels, with strong communication skills and the assertiveness to drive solid governance process adherence
  • You have excellent data analytical skills using Excel at advanced level to manipulate data to highlight trends and automation of manual reporting
  • Highly organized handling multiple tasks with the flexibility to take on adhoc requests at short notice with very short timelines
  • You have proficient ‘front end’ Salesforce (or similar CRM) knowledge with the ability to create, edit and maintain reports and dashboards
  • Passion for driving process efficiencies to increase sales velocity, reduce manual work and make it easier for our sales team to sell
  • You are great at building strong relationships both with those you work closely with and also in the wider organization

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

  • Work from home allowance
  • Hybrid Working Policy-4 days per month at the office
  • Meal vouchers
  • Gift vouchers on the occasion of Christmas/Easter Holidays
  • Private medical services
  • 21 vacation days/year
  • Referral bonuses for new hires recommended by you
  • WFH & Flexible Working Hours
  • Full access to the “Learning” platform

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career – wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

The 18 000 employees of Worldline are all different but share the same values. You can see it in the way we behave. We are curious and humble – we are learning every day, we keep things simple and everyone engaged. In our fast-moving industry, we are adaptable and life-long learners. Everyone demonstrates the same dedication to quality and efficiency. We have an entrepreneurial spirit and sense of service. Above all, we never turn our back on a challenge. These values nurture a dynamic and innovative team where everyone can develop and grow.

Expected salary:

Location: United Kingdom

Job date: Wed, 10 Jan 2024 06:37:05 GMT

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