Senior Business Analyst
Job Description
Job title: Senior Business Analyst
Company: Scottish Water
Job description: Together we are Trusted to Serve Scotland.
Most people don’t think too much about how clean water reaches their taps.
But Scottish Water does. In fact, it’s all we think about.
Want to join us? We are looking for a Senior Business Analyst to join our Portfolio Systems Management team. The team is based in Portfolio Management within the Capital Investment Directorate of Scottish Water.
The team support, develop and maintain the key corporate systems that are integral to investment governance, investment decision-making and monitoring and reporting Capital Investment status and forecasts, working with over 1200 users across all directorates within Scottish Water.
What You’ll Do
As a Senior Business Analyst, you’ll be leading the charge in our Business Systems Change Management making sure those complex change initiatives hit the mark, even when the road ahead looks bumpy. This includes aligning objectives, defining clear business needs, and getting the job done within our time, budget, and quality constraints.
You’ll be teaming up with other analysts and our partners to ensure we’re all on the same page and delivering the agreed project outputs. Plus, you’ll be lending a hand to mentor and coach other analysts in your team along the way.
Key Responsibilities
Business analysis and process improvement: You’ll apply standard methods and approaches to problem-solving, identifying root causes and working with business areas to find new or alternative approaches. You’ll also coordinate and agree on the sign-off of ‘As-Is’ and ‘To-Be’ business process models.
Business systems analysis: Working closely with the technical team, you’ll translate business requirements into systems requirements and design. You’ll also design, structure, and support user acceptance testing and facilitate testing sign-off.
Project and program management: You’ll take charge of day-to-day management and leadership of the project and the project team. This involves setting and applying appropriate management and project controls, designing project structures, and managing effective transitions between project phases.
Business change and implementation: You’ll lead the charge on business readiness and the identification of ‘business as usual’ enhancements, ensuring that defined project benefits are delivered and integrated into BAU.
Stakeholder engagement: Setting up and employing the right tools and techniques for managing stakeholder relationships across Portfolio Management will be key. You’ll coordinate and manage the design and delivery of project outputs across stakeholders, especially MIS (Management Information Systems) and Capgemini.
Benefits management: You’ll analyse and evaluate the strengths and weaknesses of identified benefits and lead the identification of business-related actions that will assist with project delivery.
What you’ll bring
You should have a strong and proven experience of the following skills: business analysis in medium to complex environments, requirements engineering, business change and implementation, business process modelling, improving business processes, project management, risk and issue management, root cause analysis, and stakeholder engagement. Experience in business process architecture and benefits management is desirable.
Ideally, you will also have one or more of the following qualifications (or their equivalent): Business Analysis Practitioner, APM or PRINCE2, and Agile/Scrum Master.
Familiarisation and training in the P3M system and the Portfolio Management framework, will be provided.
Looking out for you
While the work we do is important, we know it’s not the only thing that matters. That’s why we make sure you have everything you need to find a good work-life balance.
You’ll get plenty of time to recharge with 38 days of holiday every year (including public holidays). And you can even buy up to five more if you need a little extra time. You can also take time off to volunteer in your community.
When it comes to major life events we have family-friendly policies around adoption, maternity, and parental leave. And for the everyday? We embrace flexible working.
For your future, there’s our pension (the ‘know-what-you’ll-get-when-you-retire’ kind), and life assurance.
As for some nice extras? You can expect an annual company bonus. Not to mention access to SW Splash – handy rewards that can save you money on holidays, bills, and shopping.
The not-so-small print
The salary range for this role is £35,384 – £47,924 (depending on skills and experience).
If you’re interested in this role – or know someone else who might be – we’ll be accepting applications until midnight on the 21st of March 2024.
Job offers at Scottish Water are conditional, and will be confirmed on completion of our pre-employment screening, e.g. referencing, criminal record checks, license checks, etc. These checks are conducted on our behalf by a third party. Don’t worry – we’ll ask your permission before starting these checks.
A few final things worth knowing…
Research shows that some people avoid applying for jobs unless they can meet every single criteria. If you’re interested in this job, but don’t tick all the boxes, apply anyway! We hardly ever hire people who can do every part of a job from Day One. Everyone has a learning curve. So don’t rule yourself out!
Let us know if there are any changes we can make to our recruitment process to help you perform at your best. Lots of our people have disabilities or neurodiverse conditions (including some of our recruiters!). We’re also aware that some people might be experiencing temporary challenges because of life events, like menopause. We’re very used to making adjustments, so please don’t be afraid to ask.
As part of our commitment to developing a flourishing Scotland, it’s important that all our employees are Scottish taxpayers. If you join us, your home address will need to be in Scotland. If you don’t already live here, you’ll need to commit to moving here within your first three months.
Finally (finally!), candidates who haven’t submitted an application in the last 12 months will have their records removed from our recruitment database. You won’t need to do anything. Your data will be automatically deleted.
We’re here to help. Ask us anything at
Expected salary: £35384 – 47924 per year
