Senior Business Analyst
Job Description
Job title: Senior Business Analyst
Company: Hill Dickinson
Job description: Hill Dickinson LLP is a leading and award-winning international commercial law firm with offices in Liverpool, Manchester, London, Leeds, Newcastle, Piraeus, Singapore, Monaco and Hong Kong. With more than 950 people including 200 partners and legal directors, the firm delivers advice and strategic guidance spanning the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation.
Hill Dickinson acts as a trusted adviser to a wide portfolio of clients across a wide range of specialist sectors: from transport and logistics and international trade, through to retail, insurance, marine, health, education, manufacturing, public sector and banking and financial services.
Job Role: Senior Business Analyst
Hours: 37.5 hours a week FTE OR part time 4 days per week
As the winner of Working Families’ ‘Best UK employer for Flexible Working Award 2020’, we are happy to consider flexible working opportunities to help you balance your work and home life.
Department: IT Transformation (PMO)
Location: Liverpool
Benefits
At Hill Dickinson we understand that incentives go far beyond a good salary, so we have created a comprehensive benefits package tailored around our people.
Here are some examples of what we offer:
- 25 days’ annual leave
- Birthday privilege day and Christmas shutdown
- Holiday buy, sell and carryover scheme
- 2 charity volunteering or pro bono days
- Flexible, agile and home working
- BUPA
- Permanent health insurance
- Flexible pension scheme
- Medicash
- Enhanced family leave policies
- Life assurance
- Annual travel season ticket loan
- Dress for your day policy
- Training and development opportunities
- Financial contribution towards home working equipment
Role overview
The Business Analysts within our team are key to the success of our project delivery methodology. They work with stakeholders at all levels across the business to uncover and document detailed requirements that form the basis of a successful project. They also ensure that any changes to requirements are captured along the way.
The team work alongside our Testers to ensure that requirements are fully covered and understood during test preparation and work with the Project Managers to help manage scope and change control. Also, capturing requirements at such a detailed level means that our BA’s become experienced systems users and are therefore key to supporting testing activities and our in-house Training Team with the rollout of business change and post go live support.
Our BA’s need to be excellent communicators (both written and oral), persuasive, analytical and tenacious. We’re looking for someone with experience of working in a
similar environment – used to working with Stakeholders at all levels and comfortable leading workshops and delivering training.
The key responsibilities for the Senior Business Analyst role at Hill Dickinson are:
- Able to demonstrate a high level of experience of Business Analysis across multiple departments and functions and if preferably a good knowledge of Hill Dickinson (Yellow Belt or above)
- To lead the Business Analysis team and drive change and improvements within the Business Analysis team
- To be the key point of contact for the team with other teams
- To ensure a consistency of process and documentation within the Business Analysis team
- To provide support to the other Business Analysts in the team both on projects and as Business Analysts
- To mentor less experienced members of the Business Analyst team
- To carry out the role of Business Analyst on projects covering:
- Analysis – of current processes and requirements for new processes
- Documentation – of current processes, new processes, agreed decisions etc
- Testing – supporting the Test team with test preparation and the undertaking of test cases when required
- Training & Support – assistance with training and post go live support
What we are looking for
Essential:
- Demonstrate knowledge and application of Lean Six Sigma practices to ensure continuous improvement process mapping of business activities.
- LSS Data approach and high level of understanding data to evidence areas of opportunity and measure success.
- Demonstrate a high level of experience of business analysis practices and documentation including analysis and investigation
- Able to work on the most complex Hill Dickinson project as either the sole Business Analyst or the lead Business Analyst
- Able to lead a team of Business Analysts to improve project processes and documentation as well help develop team members
- Strong working knowledge of MS Word and MS Excel
- Demonstrable experience of requirements gathering, workshop delivery, process mapping and gap analysis
- Able to demonstrate experience in stakeholder management in a complex stakeholder environment
- Ability to understand and respond to user needs in a rapidly changing business environment
- Excellent communication skills
- Able to demonstrate tact and diplomacy when liaising with stakeholders
- Excellent analytical and problem-solving skills
- Able to work independently and as part of a team
Desirable:
- Previous involvement in complex data migrations
- Previous experience working on upgrade projects (systems & technical infrastructure)
- Working with integrated systems
- Knowledge of the legal sector and legal sector software systems or knowledge of insurance sector business processes, software systems or knowledge.
Equality, Diversity and Inclusion
Hill Dickinson is committed to providing fairness and equal opportunity for all regardless of age, gender, gender identity, ethnic origin, disability, sexual orientation, marital or transgender status, nationality, religion or belief.
We understand that our power as a firm comes from empowering our people and that it is only by encouraging and enabling individuals to be themselves at work that we can truly benefit from their rich and varied strengths.
Hill Dickinson is an equal opportunities employer. All applications received by the firm will be considered based on their merit alone and we welcome applications from all suitably qualified individuals regardless of background.
Disability Support
We are a Disability Confident employer, which means that we will make reasonable adjustments to help you perform at your best. Please contact the HR team at should you require any adjustments to the application or interview process.
Values: Trust – Respect – Innovation – Collaboration
At Hill Dickinson, we welcome applications from individuals that are looking to return to the law as well as all routes to qualification, with both the SRA and CILEx.
All successful candidates will be subject to our standard pre-employment screening, including a basic criminal record check via Disclosure and Barring Service. Any offer of employment made is conditional upon completion of all checks.
Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.
Expected salary:
Location: Liverpool
Job date: Thu, 21 Dec 2023 00:43:27 GMT
