Senior Business Analyst
Job Description
Job title: Senior Business Analyst
Company: British Engineering Services Group
Job description: The BES Group are the leading end to end solution provider in the Testing, Inspection, Certification and Compliance sector. Our team of experts (hand-picked by our Careers Team) cover an extensive range of engineering services.
We’ve gone from strength to strength over recent years, welcoming the very best risk management businesses to our Group. As a result, we’ve grown both our team of experts and our suite of solutions in line with our customer’s needs. We’re private equity backed, which means we have the flexibility and support to move quickly and grow faster than any other company in our industry. We’re innovative and forward thinking and have the awards to prove it, but most of all we’re focused on helping make sure our customers leave nothing to chance.
Our head office is based in central Manchester and is the home to many of our central functions. To support our continued ambitious growth plans, we are delighted to be recruiting for a Senior Business Analyst to join our fantastic IS team.
What are we looking for?
Our technical environment is Microsoft centric with our core systems of Dynamics 365 (CE and F&O) and Office 365 integrated with a range of in-house developed Azure deployed services, portals and apps along with a Windows based mobile platform that supports our 700 strong team of field-based Engineer Surveyors. During 2023, we will be replacing our Group Finance, HR and Payroll and substantially improving our Group Sales systems, all of which will demand the skills of our team of Business Analysts.
Beyond these important Group systems projects, we have a rich portfolio of interesting projects to challenge you with including the evolution of our customer portals and mobile app delivery in support of our digital transformation programme as well as the integration of the growing number of businesses that we have acquired.
We are a relatively small IS team tasked with a significant responsibility for improving our business. To succeed, the role of Senior Business Analyst demands someone with passion for their work who is able communicate with ease both with the business users our systems as well as colleagues on the IS team.
What will I be doing?
For over 160 years, our highly skilled surveyors and engineering consultants have inspected, tested and reported on all types of industrial machinery. As a leader in our field in the UK and Ireland our services cover anything from large plant and pipelines to escalators and retail coffee machines to ensure industry, businesses and the public are safe and that will never change.
This role offers an outstanding opportunity to join our business at a key moment in its growth and evolution of our systems landscape. The skills that you bring will allow you to play important roles on multiple projects including the implementation of key new Group systems (Finance, Sales, HR and Payroll), automation of our back-office processes and integration of new businesses that we acquire. In return, the role will allow you to build your skills and experience working in a multi-skilled team delivering changes that are materially significant to the success of our business.
Working in the Information Systems Team and reporting to the Head of Business Analysis and Testing, your role in general will require you find ways to use technology to continuously improve our customer service and the efficiency of our operations. Either by leading small project teams or as a member of a team, you will use your skills to gather requirements, write process and functional design specifications, and work with our development team to deliver solutions. You will have direct responsibility for engaging with end users and driving new ideas through to completion as well as supporting the day-to-day running of key systems.
Success in this role will require:
- An understanding of how our business operates and use of this knowledge to implement system and process improvements
- The timely achievement of objectives and success criteria as defined at the beginning of each project
- Effective management of a network of stakeholders throughout the delivery cycle.
- Undertake business assurance against a defined solution, ensuring that the business objectives are successfully delivered.
- Preparation of clear and concise documentation understood by all business and technical stakeholders.
- An ability to take responsibility for learning new skills alongside your day job.
- Contribution to building a collaborative, innovative and supportive environment within the IS team and with the wider business operations team
What makes BES Group a great place to work?
We genuinely care. It’s basic, human instinct that runs through every person that works at BES Group. Knowing we always do the best job we can with absolutely no compromise means everything.
If you work for us, you will get the below and, so much more:
- A competitive salary of £55,000 (negotiable, depending on experience)
- A flexible hybrid working approach, the role will be in our Manchester office with home based working available (you must have suitable Wi-Fi, and provide your own office set up).
- Amazing head offices in the heart of Manchester city centre
- Development opportunities across the business
- Discretionary annual company bonus and yearly salary review
- 25 days leave per year plus bank holidays (and an extra day off on your birthday to celebrate you!)
- Shiny new Surface Pro
- Access to lots of discounts and benefits via our company benefits portal including; retail, fitness, holiday and cinema discounts
- The support of a superb employee assistance programme
- Electric vehicle salary sacrifice scheme
- Opportunities to attend volunteer days
- Company contribution to charity fundraising you participate in; we want to support charities you are passionate about!
- Employee Suggestion programme, because we value input from everyone in the BES Group
- Up to 10% pension
What experience do I need?
To work for us you must have the right attitude, aptitude and appetite for what we do. As a minimum, you will have:
- At least 3-years’ experience in a business analysis role working on system and process improvement projects
- Delivery experience as a team member of a multiple medium – large scale system delivery and improvement projects, using both waterfall and agile methodologies
- Analysing and writing business requirements, process and functional designs, and user acceptance testing scripts.
- Experience using and configuring Microsoft Dynamics 365 or another enterprise CRM, ERP or Finance system
Essential
- Proven experience as a business analyst in the analysis and preparation of requirements, documentation of system functional and process designs, and the preparation and execution of acceptance test scripts.
- Management experience of medium to large (10+ person, 4+ month) system improvement projects
- Some hands-on experience with Microsoft technologies and platforms, particularly Dynamics 365 (CE or F&O) and Power Platform
- Strong Microsoft Excel skills in particular the use of Excel to prepare, clean and analyse data through pivot tables and formulae.
- Experience of utilising enterprise ETL tools to facilitate data migration activity.
- Experience of decommissioning of systems and data.
- Excellent verbal and written communication skills with a high attention to detail
- Proven team player and self-starter who is also able to work autonomously
- Ability to influence stakeholders and work closely with them to identify acceptable solutions to business problems
- Excellent planning, organisation and time management
- Ability to respond to rapidly changing business priorities
Desirable
- Experience of influencing the enablement of business process change throughout multi-disciplined teams (e.g. implementation of Agile, DevOps, CI\CD and data reporting practices)
- A bachelor’s degree in business, IS or a related field
- Certification in Microsoft technologies and platforms, particularly Dynamics and Power Platform technologies
- Exposure to some business relevant programming language (e.g., SQL, VBA etc)
- Experience of accounting processing and finance systems
- Line management and mentorship experience of IT team members
To apply for this role, simply click “Apply”. We ask for some basic contact information and a CV or your LinkedIn profile, it’s that easy! Please keep in mind, successful candidates will be required to complete the relevant background checks as part of the recruitment process.
We want to inspire everyone to see how important safety is and we expect the same from our people. And if you’re on the same page as us about that and you’ve got the right skills, experience and attitude, you’ll fit right in. Simple. We’re all about diversity and inclusion and that means we want our people to be themselves. We’re delighted to be an equal opportunities employer and that will never change!
BES Group, Your Safety, Our Focus
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Location
Manchester (Trinity)
Trinity Court, 16 John Dalton Street, 1st Floor, Manchester, United Kingdom, M2 6HY
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Ref:
1987
Team:
IS & Change
Location:
Manchester (Trinity)
Salary:
£55,000
Vacancy Type:
Permanent
Number of Positions: